on Nov 14, 2011 @ 10:57 am|
Okay so I've had my first set of acrylic nails done this past Friday the 11th. I've already noticed there is a tiny bit of space between the acrylic and my cuticle. Is it possible that my real nails have already grown that much since Friday, or is it possible that it was just a poor job?
As I said it was my first time, so I didn't know what to expect. I went to a relatively new salon in Ottawa, probably only a year old or so, called Relax Time. The staff there was very nice, and it appeared clean, but I am unsure if I should be dissapointed with these nails, or if it is normal, and wanted to check before I scratched them off my list!
Thanks guys! :)
|either on Nov 14, 2011 @ 11:30 am|
My nails grow soooo fast. I have seen growth that quickly. Next time just look as soon as they are done because there should not be a gap directly after they are done.
I used to get them a lot but with the rate my nails grow it is more realistic to just keep them healthy with manicures and do acrylic for rare occasions.
If the gap really is bothering you though just go get a refill, they may charge even less since it is so soon after they were done!
|Phew! on Nov 14, 2011 @ 11:40 am|
I'm glad I'm not the only one! I never realized my nails grew that fast because I bite mine, but I guess leaving them alone for even a brief time made me realize!
Thanks for the tips!
|/ on Nov 14, 2011 @ 01:47 pm|
You can always go back and ask if that is a normal. I'd say that little time seems a bit fast unless your gap is minor. I always say if you aren't happy you shouldn't feel shy to say something. Good businesses should recognize customer satisfaction and at least offer to hear you out.
I have pretty steady growing fingernails but my manicure takes at least a week or two before the gap is obvious.
|Thanks! on Nov 15, 2011 @ 09:11 am|
I called the salon and explained my concern, and am going in this evening after work for them to touch them up, so that I'm satisfied with them!
|good for you! on Nov 15, 2011 @ 09:29 am|
You know, it never ceases to pleasantly amaze me how often businesses (small and large) will take little steps to ensure customer satisfaction. Usually it's merely a matter of asking politely!
Occasionally, even when you are in the wrong they'll still throw you a bone. Example: not too long ago I mixed up my household bills and forgot to pay a credit card until 3 or 4 days after the due date. They of course dinged me with a $30 late fee. I called their customer service and simply asked to be forgiven, pointing out that I had never before been late and always pay my balance in full. I hardly had to do any convincing - the rep removed the $30 charge on the spot!
I think you did the right thing by asking the salon. It costs them hardly anything at all to patch up your nail and guess what? You're now a happy customer who is more likely to return for future services and recommend them to your friends. That is worth far far more than the $5 in costs to them to fix your nails.
It's the short-sighted businesses who allow their egos to get in the way of treating the customers like King.
Ali de Bold
|my nails grow fast too on Nov 15, 2011 @ 09:34 am|
That's definitely a factor, or maybe they started too far from your cuticle to begin with. I've had that happen from regular manicures. Great that you are going back and they'll ensure you're happy with it.