BH cosmestics


tarynslawter
on Aug 31, 2016 @ 11:46 am

i just ordered some brushes and a makeup palette from BH cosmetics only when i went to track my order it said it couldn't be tracked, has anyone else ordered from BH? did they get everything to you?
 


6 Replies


dandy_123
BH cosmetics on Aug 31, 2016 @ 01:57 pm

I just looked up BH cosmetics and wow! Their stock looks nice and very affordable :) I never ordered from them but if you are concerned about where your order is, you can always hit em up with an email or private message them via FB. Although, keep your eye on the estimated delivery date, if it is way past the delivery date, definitely contact them.
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wonderwhatif
. on Sep 01, 2016 @ 08:02 am

It looks like a US company so your package could take a little longer and that could also be the reason it can't be tracked. I'd call or email customer service to check though!
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xoliana
. on Sep 01, 2016 @ 02:44 pm

I have not personally ordered anything from BH, however I have heard from various people that their shipping to Canada can be a bit slow.

How long has it been since you placed your order? Sometimes it can take a little while to update the tracking information. This has happened to me several times when ordering from the Sephora Canada website, but by the time the tracking info is up, my package has already arrived (they're quick!).
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CarlyLajJon76
Love the product but won't order again on Dec 17, 2016 @ 12:12 pm

I love BH cosmetics actual product so I registered online to purchase directly from their site. It was the worst mistake. I ordered 2.5 weeks ago, they messed up my address and told me they can't reship. I could either get a credit to my account or a refund to my credit card. Well one of the products I ordered is no longer available, all of the products were killer Black Friday deals and one of the products is highly sought after and hard to get. When I said this to them along with the fact it was a prepaid credit card, they basically said oh well! I'm highly disappointed! They have a great product, their prices are very reasonable, they often have killer deals and promo codes, but if you don't actually get the product you want or good customer service when they do screw up, is it really worth it? I don't suggest buying online. Find it in a store and buy from there.
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jujusamples
@taryn on Dec 17, 2016 @ 11:58 pm

I've been ordering everything online lately and what I've learned because I almost had a panick attack when one of my presents couldn't make it before xmas.

Give it a couple of days before trying to track again. All orders I've made during this time, did not show up on the tracking system until a few days after the item is shipped. After a few "business days" and you still could not see the tracking info, than contact them. It is a very very busy time for parcels, so just give it some time. BH Cosmetics is a well known company so I'm pretty sure your item is shipped, it's just slow at this time of the year for tracking numbers and etc. Hope that helps. :)
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jujusamples
Sorry on Dec 18, 2016 @ 12:01 am

Just realized the post is from August! Ignore what I just said. :)
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