on Jan 31, 2012 @ 03:24 pm|
Ok, so I made a hair app for Saturday the 4th I made this app way in advance. I just got a call from my stylist she left a voicemail "confirming" my app on Friday the 3rd. My first thought was hey she never calls to confirm appointments she knows I'm always there when I say I will be, second thought was hey she made a mistake I needed my app to be on Saturday the 4th at nine not Friday the 3rd at nine, omg I need to call her back now!!! I called her back and I said hey it was supposed to be for saturday not Friday, her response was I'm sorry we'll when can we fit you in again I already have someone for Saturday at nine I'm sorry. Then she says you know what I can do your hair at ten while my other clients hair processes. I thought great! So I said you sure that will be ok and will work out? She says sure its my moms friend and I know her hair and I know I can do the both of you with no problem. I said ok and hung up. I immediately thought to myself I knew I made that app for Saturday. She never calls to confirm appointments with me. Did her moms friend happen to request the same date and time so my stylist decided to do her hair and come up with some lame shady excuse to give me? Thanks!!!
|Yeah... on Jan 31, 2012 @ 04:08 pm|
I don't know about betrayal but definitely sounds unprofessional to me. She should have called and ASKED if she could change your appointment while being apologetic about it. Just shifting you like that was rude because you could have wanted your hair done for a very special occasion etc since you booked it so far in advance. If you just feel so so about her styling I would get a new one. But if you really love what she does for you I would just put her on notice that you're really not impressed about it.
|impossible to know on Jan 31, 2012 @ 04:15 pm|
It could have been a genuine mistake. I just realized today that I double booked myself for 2 appointments tomorrow. Not sure how I did that, since I live by my daily planner. I just called to reschedule one of them.
It is a little surprising that you got a call from out of the blue. However, it's possible that this is a new policy your hairdresser is starting, so all you can do is wait and see if she calls you again next time your appointment is around the corner.
People do lie to cover their butts all the time. I don't know if I'd go so far as to say this is a betrayal, but if it was a lie, it's certainly unprofessional - no question.
|I really love how she styles my hair... on Jan 31, 2012 @ 05:51 pm|
So I know the hassle and stress it is to find someone new. Betray was the wrong word to use, but I definitely feel like an idiot and kinda sad because I'm always nice and I always try to tip really well and she does this?? I hope I'm wrong.
Ali de Bold
|Has it happened before? on Feb 01, 2012 @ 09:22 am|
If this is something that has happened before I'd look for another stylist because it is unprofessional. If this is the first time give her a pass. Is it that big of a deal?
|Unprofessional on Feb 01, 2012 @ 09:40 am|
Total flake moment. I'd be willing to let this one instance pass if she's never done it before and does good work on your hair. She could have had something going on in her life to make her forget and switch up the appointments. I would find another hairstylist if she's continually flaky/unreliable.
|You're right, it's not that big a deal on Feb 01, 2012 @ 11:52 am|
I need to learn not to be so crazy about my hair : )
|even so... on Feb 01, 2012 @ 12:21 pm|
There's nothing wrong with insisting on a high level of professionalism from anyone you deal with, especially for a costly service of which you are a long-time repeat customer.
I think it's wise to make a mental note such instances, and if a pattern emerges, you will feel less guilty about moving on to another stylist. Is it the end of the world? No, it's just hair. But it's still completely valid to expect proper service.