Financial complaints?


wonderwhatif
on Jan 01, 2016 @ 11:18 pm

Who is the person you complain to when you have a problem with a bank or financial plan doing something they're not supposed to? Like ruining your credit when it was their fault you didn't pay? Is there some sort of financial ombudsman like in the UK? Thanks!
 


4 Replies


charbella2
. on Jan 01, 2016 @ 11:51 pm

That's a good question. I am wondering the same thing as I just had an issue with my bank.
Reply

wonderwhatif
charbella on Jan 02, 2016 @ 12:04 am

It's always something I've struggled with, I'm so clear on UK consumer laws, but not for Canada/US. In Quebec it's even worse for me as most official documents are in french, which I don't read fluently.
Reply

DEANENE
bank or financial plan on Jan 02, 2016 @ 02:02 am

there should be an Ombudsman for the bank and financial plan situation maybe you could check it out on the internet and they should have a English translation documents in Quebec for official Documents
Reply

wonderwhatif
. on Jan 02, 2016 @ 02:05 am

They're only required to have english for Federal government documents, local province documents they don't usually. It's a bit silly. But I'll definitely check it out! I wasn't sure if ombudsman was even a word here!
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