Help! Can't change my profile picture


SnowWhite
on Apr 01, 2015 @ 09:08 am

I've been trying to add a picture to my profile but haven't been able to. How do I add one? There's no upload button..
 

14 Replies


lovesaraanne
Edit profile on Apr 01, 2015 @ 09:45 am

When you are on your profile page, on the left hand side (below where the picture should be) you can click to edit your profile.

On this page a few tabs show up, one of them is Gallery. Here you can upload photos, and once they are uploaded you should be able to click on one to make it your profile image!
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SnowWhite
I'm so lost on Apr 01, 2015 @ 09:58 am

I followed your instructions and didn't find anything that said upload photos. I found a button that said browse photos but it isn't doing anything. So confused right now!
Perhaps I need a second coffee before I try again..
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lovesaraanne
browse on Apr 01, 2015 @ 10:36 am

Ah ok. Is there a "browse for images" button when you are in Gallery?
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Cat22
Try... on Apr 01, 2015 @ 10:46 am

Hi @SnowWhite!

Sorry that you're running into some troubles there. When you clicked "Browse for images" did nothing pop up?

Thanks!
Cat
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SnowWhite
Not working on Apr 01, 2015 @ 10:55 am

I try clicking browse for images and nothing happens
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Cat22
Browser? on Apr 01, 2015 @ 03:15 pm

Which browser are you working on? Additionally, do you have pop ups blocked? :)
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SnowWhite
Problem Solved! on Apr 01, 2015 @ 04:25 pm

Yay I figured it out!

I was using chrome for mobile. I switched to my laptop and was able to successfully add a pic! Its weird that I could upload photos from my phone to my reviews but not to my profile....

Anyways, thanks for the help ladies! Hope everyone's having a good day :)
Reply

Cat22
@SnowWhite on Apr 01, 2015 @ 04:53 pm

Awesome!! I'm glad it has worked out!
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SnowWhite
Still confused.. on Apr 02, 2015 @ 08:19 am

So my profile pic has changed but it doesn't show up when I post a review...am I missing something? It shows up here, on my profile but not in my reviews
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Butterfly1998
your tip about adding photo on May 15, 2015 @ 04:57 pm

That doesn't work
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