on Mar 01, 2016 @ 07:37 am|
I was cleaning my Keurig the otherday and it died on me. I had it for only 14 months and the warrenty is good for 12. I left a msg on the fb site for Keurig and they got right back to me. They put me in touch with a customer service rep and within minutes they said they would send me out a brand new one. A lot nicer model then the one I had. I am beyond happy with Keurigs customer service. From now on they will be my go to brand.. Has anyone else had a good experience with a companies customer service..
|Kobo on Mar 01, 2016 @ 07:40 am|
I had good customer service with kobo. When my ereader was not working they sent me a new one! When I have heard they had terrible customer service.
|.. on Mar 01, 2016 @ 07:47 am|
That's awesome. It is always nice when a company keeps their customers happy
|keurig on Mar 01, 2016 @ 07:52 am|
Great to hear. Mine is going on three years now, hope it holds out; wouldn't be without it.
|... on Mar 01, 2016 @ 07:54 am|
I was devastated when it broke lol.. funny how much of a fixture it has become in my life lol
|. on Mar 01, 2016 @ 08:46 am|
Wow,good for you ,it's hard to get good customer service these days ,it's great that they are replacing it for you
|Yes on Mar 01, 2016 @ 10:24 am|
A friend had hers break ( I think a piece of it broke off) and she did have to spend some time on the phone but they sent her a brand new one (the new model) free of charge.
|. on Mar 01, 2016 @ 11:16 am|
Call them I got a new one with no receipt.