1 issue at a time medical care


Ali de Bold
on Oct 04, 2007 @ 09:40 am

I am a very busy person. I barely have time to grocery shop let alone visit the Doctor's office every time something isn't right with my body. So six months ago I started making a list (nagging sore knee, chronic bad skin, etc) so that when I had some time I could go over my various "issues" with the Doctor. I'm fairly certain that all of my ailments are due to stress and constant busyness so I'm not overly worried but still would like to be proactive with my health.

Last week I finally had a chance to visit my Doctor, who it turns out has changed his practice into a walk in clinic. My Doctor took ill just before he came in to see me, so the nurse told me another Doctor would come in and deal with me. I was relieved to see it was a woman until she eyed my "health issues" list irritatedly and informed me she could only talk to me about 1 issue per appointment. I had 5 issues. I told her I was really busy and most of them would probably require a referral anyway and could we please just go over them as I didn't know when I'd be able to come back. Now extremely annoyed with me, she pointed to a sign on the wall that says ONLY 1 ISSUE PER VISIT.

WTF??

Apparently each visit is supposed to be 20-30 minutes. My appointment lasted 7 minutes because she got out of there as fast as she could and told me I would have to make 4 other appointments to go over the other concerns on my list.

As a taxpayer I feel seriously ripped off. As a patient I feel seriously neglected. What is our health care coming to? I realize they changed their practice to be a walk in clinic but if I'm still taking up less than the 30 minutes alloted to me, what's the big deal? Isn't your job as a Doctor to help people?

Does anyone else feel like a number being processed instead of a human being when visiting your Doctor?
 


8 Replies


mamaluv
get a new doctor! on Oct 04, 2007 @ 02:06 pm

That sounds horrible! You need to get a new family doctor; you'll receive much better care. In many cities, there are central numbers you can call to find out which (if any) family doctors are currently accepting new patients. For Ontario, start with the following website:

http://www.cpso.on.ca/Doctor_Search/dr_srch_hm.htm

You can narrow your search to include only those who are accepting new patients, and can further narrow it to the first 3 digits of your postal code. The site warns that the info may not be fully up-to-date, so you may need to call a few before you find one, but I think it's a pretty good place to start.

Another really good resource (and this is true for most cities) is to call your local hospital - teaching hospitals are really good for this - and ask if they have a current list of doctors accepting patients.

Good luck, MC! hope you're feeling better soon! I must say, I've never had this problem in Canada or the US, so I can only imagine how frustrating that must be...
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MizzRobin
Oh no! on Oct 04, 2007 @ 02:47 pm

It sounds like a new doctor is in order. Mamaluv is right with the website link although she could put me outta business :oP part of what I do for work is find people family physicians and specialists in Canada!

The problem with the College of Physicians and Surgeons website of Ontario is that the website is not up to date...I have called for a client before and found that a doctor had been deceased for a couple of years! It may give you a list of 20 docs but in reality there are only 2 accepting patients so it is best to call. Some also will not accept new patients if you already (or tell them you already) have a family doctor.

From what I do for clients in the GTA the best way of finding a doctor is to go to the CPSO website and then call the doctors directly. Hospital administration staff here often don't have the patience to pass out the information and will tell you to check out the yellow pages!
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Ali de Bold
Good to know! on Oct 04, 2007 @ 10:46 pm

Thanks Ladies!
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Scents Of Peace
They actually had a sign ??!?!?!?!? on Oct 05, 2007 @ 12:22 am

Find a new doc asap ! Maybe ask your current doctor where HE went when HE got suddenly stricken . . . hope he only had one "issue" !

Seriously though, I would fire a complaint to their office manager if nothing more than to soothe your aggravation. We had a lot of that with the introduction of HMO's during the 90's here in the States. Some things have improved but not much. Mostly we have issues of where docs overbook themselves and then barely spend time with you when you finally do see them in a room.

Unfortunately most allopathic doctors don't care to analyze the Big Picture (you're overworked, stressed, etc.) and want to treat "one issue at a time", whereas if they listened to every aspect of the health puzzle, they might actually help their patients ! I have found the doctors that treat the whole person are generally Natural Health practitioners.

Good Luck . . . . and stand your ground !
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mamaluv
try something else on Oct 05, 2007 @ 04:38 pm

Have you tried chiropractic or acupuncture? I have had great results for a variety of complaints with chiro, but have never tried acupuncture/pressure.
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allychick_ling
that doctor is an idiot on Oct 06, 2007 @ 04:41 am

So sorry to hear about your experience. I used to work as a medical assistant in a walk-in-clinic back in the day, and have an understanding of how doctors get paid. Usually 60$ per treatment visit - for a measly 5 minutes of their time. And new doctors have a tendency to see patients as money generators rather than a person who has concerns about their health.

It's know it's pretty hard to find a family doctor in Canada - I've been trying to find one for a while now and have only been going to walk-ins. I may take up mamaluv's advice and check the web.

If you have benefits for acupuncture or chiropractic treatments, seriously use them! A lot of my health problems are related to stress - and recently I have tried acupuncture....it has really helped!

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artist
Mann that sucks!! on Oct 06, 2007 @ 01:21 pm

Ahh!!! Ali I"m so sorry to hear that! I agree with you, I don' t know what our health care is coming to!

As Ling said, most new doctors are concerned with seeing the money. I know that it's not right, but after spending so many years in medical school and having to pay thousands of dollars in tuition, I can see why receiving money is important to them. No one wants to spend their entire lives paying off student debt!

But still, it doesn't mean that it's right though!

As a student interested about getting into health care, following the trends is really important to me. Holistic health care practices are being used more now in North America. People are now looking towards more practices such as acupuncture (like Ling said) Ayurveda, homeopathy, and naturopathic medicine. Many of those forms of medicine can be more effective than Western medicine, because western practices only look at curing the "part" that is "sick" instead of looking at the person as a whole.

I know that they are not replacement for family doctors, but they might be able to help with some of your health issues, especially if you think that they might be related to stress.

In any case I still think that you need to find a new family doctor. The problem with that is that your family doctor knows you well, and finding a new one means building a whole new relationship.

But keep looking!!!! And maybe consider natural health practices... not a replacement for sure, but I'm sure they can definitely help!
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Ali de Bold
you guys rock! on Oct 06, 2007 @ 01:51 pm

I totally agree with all of the comments. Thanks Girls! Ya, I'm a firm believer of natural remedies and focusing on the person has a whole rather than curing the symptom. I was just appalled at being "processed" in that manner. I'll have to try acupuncture. I've heard good things from a lot of people.

I'm also really looking forward to being done school and just working full time instead of doing both!!
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