Product best before date!


Larry
on Dec 23, 2013 @ 12:58 pm

We always grocery shop at Superstore, but are disappointed with the quality of the product offered. We like their presidents choice cranberry orange sauce. 2 weeks ago we tried to buy it but they were dated April 2013, so we decided to wait. Last week the same out dated product was on the shelf, so I advised the customer service, and they said they would take them OFF the shelf. Well today July and August 2013, we're on the shelf. Why have they not taken the OLD product OFF the shelf????
 


2 Replies


Mah_kal
:0 on Dec 25, 2013 @ 05:16 pm

Wow, I would email the head office and perhaps have a photo as proof as well.
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KatelynRose1984
Head Office. on Jan 11, 2014 @ 08:52 am

Yikes..

I honestly shop at the Superstore all the time, and love their products. But I have come across a few out dated products, but I also have in other stores as well.

I can understand that sometimes things can be overlooked - especially when dealing with canned items, etc. But I can't understand why it would be overlooked when you have told them about it on multiple occasions.

I agree with @Mal_kal - Definitely send a letter to head office.
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