Gallery problem


shawneebecool
on Oct 09, 2008 @ 04:05 pm

I'm having a problem with my gallery. I am not sure if anyone else is. Anyways, when I upload a picture and want to delete it, I can't. I press the button numerous times and nothing happens. I press update and same. Also, when I try and switch the picture that will display on my profile to the next, that doesn't work either.

PLEASE help :)

thanks
 


10 Replies


ahmad
browser problems ? on Oct 09, 2008 @ 06:21 pm

there could be some compatibility issues with the web browser you are using ..
would you mind letting us know the browser name and version and we'll investigate this problem further.

Thanks.
Reply

MizzRobin
Added a new pic... on Oct 09, 2008 @ 11:25 pm

...I added a new pic and tried to select it to make it my profile pic and nothing happens when I click on it...it will not allow me to select the new picture as my profile pic. I tried it on a few different computers as well because I thought it was my settings that was preventing me from changing the pic...
Reply

Feisty Redhead
firewall on Oct 10, 2008 @ 11:08 am

I posted on my blog about this when the site first got it's makeover and I was having some troubles with it, but I don't think many from here read my blog. Try adding Chick Advisor to your firewall's list of "safe sites" and have it set up so that it allows pop-up windows for the site.

I just tried updating my pic, just to test and see if it is working for me and it is.
Reply

MizzRobin
still not working.... on Oct 31, 2008 @ 12:34 am

I have tried taking down my firewall to update my profile pic and it still does not work. I have added pictures to my gallery but I still cannot select one of the new pics to make my profile pic...help!
Reply

Ali de Bold
Thanks for letting us know! on Oct 31, 2008 @ 11:02 am

I have passed this on to Ahmad. So sorry and I hope we can fix it for you soon!
Reply

ahmad
we're fixing it on Nov 01, 2008 @ 06:00 pm

Thanks for the tip feisty-redhead,we're experiencing problems with Internet Explorer on computers running Windows, we're working hard to fix these issues, you may have already noticed a few already.
thanks for your patience.
Reply

artist
Profile picture doesn't show up... on Feb 12, 2009 @ 11:15 pm

Same as MizzRobin.
I am still having the same problem with uploading a new profile picture. After I "browse" for the image, it uploads it until complete at 100%. Though after the page refreshes on its own... the new photo isn't there :S (it's still the same). I'm not sure why.. but I have tried it several times.
Reply

Ali de Bold
Can you clarify? on Feb 13, 2009 @ 09:44 am

Are you saying it isn't showing up as your new profile picture or it isn't showing up at all in your gallery? After you upload new pictures you need to select (highlight in green) the picture you want to be your new profile picture then click "Update". If that is what you are doing and it still isn't working or the picture isn't appearing at all, please send me an email and I'll get some more info from you as this is then a bug we need to fix that may be affecting certain browsers.

Thanks for letting us know!
Reply

artist
Try again on Feb 13, 2009 @ 11:24 pm

I'm going to try it again and then I can describe it more specifically...
Reply

artist
Ok.... here goes! on Feb 14, 2009 @ 07:43 pm

I click "Browse for images" and select a photo.
Then the green bar pops up.. and it shows it loading from 0% to 100%.
But after it finishes loading, the page refreshes automatically, but the new photo is not there. It looks exactly the same as before I uploaded anything.
I click on "Update" to see what happens, and the new photo is still not there.

Perhaps I am not uploading it correctly... I'm not too sure. But that is what I did...
Reply

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