I got this machine for Christmas of 2011. At first I loved it! I read quite a bit. About 6 months in, I started having problems charging it. When I contacted KOBO support I was told that it was the cord and that it was not covered under the year warranty and that I would need to purchase a new one. I found a new cord and things seems ok again. Then the issues with it charging started happening when it was 12 months old. Again, contacted KOBO support and was told the same thing. Now I have a 16 month old machine that is dead as a doornail. It won't charge, I can't reset it, and what does KOBO say... well you will have to purchase a refurbished unit or a new one. These items should last more then a hear and a half. I didn't even use it to the extent where I would have worn it out. I am very disappointed in this product. And if you go to the KOBO website and search the forums, there are a bunch of people who have and the same issue. I would say skip this model all together and pay the extra for an Arc or a newer model. Do your research before purchasing.