I didn't give this product 5 stars because it was better than average yet it wasn't spectular. It is currently one of my all time favourite lip balms though. It moisturizes well and prevents a lot of chapping. I have tried many many other lip balms and this is one of the smoothest ones I've tried. It looks waxing but it is extremely moist and smooth. It definitely does not heal chapped or sore lips but it is an amazing staple! The price is good for what it is.