Customer service call

Honestly like Telus, have been with them for 3+ years & only problem have had with them was the wait time on customer service calls. Wait for almost an hour for just a quick 5 minute call. Which is good in away by the call only lasting 5 minutes means quick good customer service getting the problem done fast, leaving the call satisfied.

Lousy...lots of tech issues and weird paths to get credit for time wasted.

Makes your first 6 months a breeze but then your rates go up and down. Waiting time on hold to talk to a representative is over 15 minutes. Can't wait to switch companies. I have Telus Optik. They bribe you with a free gift with a contract. worst idea ever!!!!!!!!!!!!