My spouse called in and ordered a bouquet of pink and white flowers.
What I received was a mix of cheap fall coloured orange, purple, cheap flowers.
I called to complain, yes complain, why else to you ever call a customer service line. I wanted to get a replacement so I asked for a call back. The supervisor who called me back kept talking over me, I couldn't get a word in to explain, I kept trying to cut in and explain and finally in exasperation said "you are not very good at this" she told me I was rude and hung up.
I called back, while trying again to explain my situation the line dropped, so I called back and was told I had hung up, they talked over me again and I couldn't get it through to them that I did not hang up, but she said since I had hung up on her she was now hanging up on me. Sitting there kind of in shock my phone rings, it was them calling to tell me they were hanging up on me again!!
I am just hoping we can cancel the credit card charge.
Bloomed was awesome with ordering, creating the bouquet, and delivery to my niece's workplace. Very efficient service. My niece was very surprised and the bouquet madebit from Wpg to Portage la prairie looking fine! Great job Bloomex :-)
I called and places an order for same day delivery for my sister's birthday. it was a very smooth and easy transaction. they asked when would be the best time to deliver. great customer service! and the flowers were beautiful, my sister loved them. I highly recommend!!
Whether you are sending prearranged or as I like to say... Surprise Me, work you magic arrangement...They are truly impeccable and come with very high recommendations. If its a special day or a "Just Because", your expectations will be blown away. Keep up the very personable costumer service and striving to make each experience a unique one. Thank you again
I ordered flowers for my sister and mother from Bloomex. It was a quick process online and they received their blooms in perfect condition. Recommended!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.