I am sending this email to provide you with feedback on Barbara service that she provides at the spa.
She is a very knowledgable Medical esthetician, and provides an excellent customer experience. I have been visiting your spa for the past year and have experience excellent results because of Barbara. I have tried other spa's before and never was so pleased with the service. She provides me with recommendations as to different treatments available, and products that will help my skin. I have purchased a few product and are very pleased with them. I have recommended Barbara to many friends.
It is very difficult to hire great staff (I know!) so I want to take the time to tell you that she is excellent!
I will continue visiting your spa to receive the excellent services that Barbara provides.
Thank you Barbara for good R/F treatments .I'm getting a lots compliments you took 10 years out from my face !! Thanks. Barbara is Med Astheticion very knowledgeably professional women I recommend Capucci SPA and Barbara to every women!! HAPPY CLIENT Julia .
I was in desperate need to get my roots done and I was able to squeeze into a last minute appointment with Diane. I have a lot of hair and it is highlighted with a base colour, so it's not the quickest application. Thankfully, Diane did a great job. She obviously knows what she's doing because she looked at my hair for only a few moments, yet was able to do a perfect colour match without referencing a colour shade book.
The scalp massage was wonderful too, though it would have been better if the person washing my hair had shorter nails.
Overall I am happy with the results, but I have a few comments about the level of service from the staff. I was left waiting a number of times while there. I waited almost half an hour for my appointment to begin and waited again halfway through my colour for my stylist to do something else for another client. It's not the kind of place where you feel special. That is something they could work on. The person who brought me a glass of water had obviously just come in from a smoke without washing her hands because my water smelled so smoky, I couldn't really drink it. The smell just lingered and lingered...
I would go back to Diane for colour, but I think the salon as a whole needs to step it up a notch. I paid $140 plus tax and tip for my colour. Blowdry not included.
I've been here twice now. The second time I went with Hannah and also got excellent results. If I dare say, even slightly better. She really knows her colour. I've gotten a lot of compliments from the hubby on it and he is not shy to say if he doesn't like my hair. I also had a mind blowing scalp massage and I feel bad I can't remember her name but she has dark curly hair. I literally almost did open-mouth sleeping in the chair. I will definitely be back!
I've been seeing Athena for the past 10 years plus! She is a great colourist and can get the colour that you're looking for. I used to get highlights and now get an all over colour. Regardless of what I ask, the end result is amazing. I highly recommend Athena if you're looking for a salon in west end Toronto.
Non-alcoholic drinks are always offered
it's very clean
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.