This is the worst experience I have ever had! I had my wedding dress altered here and they did something other than what I had requested. After 3 trips in and it was still not correct, they wanted me to pay extra to fix it. So I ended up paying for something that I didn't even want. They refused to reimburse me and wouldn't fix it unless I paid more than the ridiculous price I had already paid. THEIR CUSTOMER SERVICE IS HORRIBLE. Now I know why you have to pay in advance..because they would never make any money if you saw the finished product first. Since this has happened I have heard a couple of similar stories about this same location. It would be in your best interest NOT to use this company.