I was treated to some free services here by Concepts and their PR firm. Since I had tried a mani/pedi at their Holt Renfrew location, I opted for a bikini wax and pedicure here. My services were provided by Sumi, a lovely and gentle woman much like Anna from their other location. Let's face it. Bikini waxes are no fun. Especially if you are the sort that thinks less is more down there. Sumi was extremely gentle, only taking small amounts at a time, which made a big difference on the pain scale.

I found the pedicure very relaxing and I like the fact that the spa services are completely separate from the salon. The spa portion is much nicer than the salon and it is much quieter. I don't think I would have been able to enjoy my services with the hum and bustle of the salon and its blow dryers so I was grateful for the separation. This location is slightly newer than the Holt Renfrew location and it shows in the decor. Overall, the experience was consistent at both locations.

Again, my recommendation here is if you are looking for quality services at a reasonable price point you will have a nice experience here.