I bought my first hoop through this website. I had a few questions about the hoops "manufacturing" and received an email back with answers, probably 2-3 hours after I sent my email. My hoop has held up very nice. Since I'm rating hoop dance, I'll say that there are several websites with directions to make your own hoops- which I have also done. It's a fun exercise. My friends and I love dancing around a bonfire listening to music and getting fit!