I just went to lechateau location in woodbine mall at 5:36pm on Friday September 23, 2016 and in trying on some of the trendy sweater dresses and Dresses on the SALE RACK, this lady is going to advise that the dresses that are priced on the sale rack is not the posted sign of $19.99 each and she is advising that it is $29.99 and $49.99 when the listing is clearly $19.99. Please find attached the posting! So she refused to honour the price that was clearly posted and I owned a store and know that if you mistakenly post an incorrect price, you are to still honor that price! So she said she will not do it! I advised that I will report her and take a clear picture of the price and clearly she is a woman of a particular age however she needs training in dealing with customers and also customer service techniques! I walked out! I really I wanted them too but if I see the price as such you need to honour it! I advised her that I need to speak with the manager and she advised that she is the manager, so I advised this manager that I am going to report the price that is posted and she said sure go ahead...I think she thought I was bluffing. I walked out of your store, the lost business because I was going to but the two dresses plus a sweater dress but your store lost business and I can only imagine how much other business you guys have lost thus far! Very disappointed. Look at the picture below...if you guys are willing to honour the price I will gladly come back for the dresses! Let me know. Divaplus2001@hotmail.com
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