Few of us were touring Ontario and ended up for a lunch buffet here... it was not the best nor the worst place to be at.... over all it was a satisfactory lunch experience.
This is my go-to place for dinner with friends. The butter chicken, naan and pulao rice are wonderful and the service is even better. You won't go more than a few minutes without your water refilled. This is a family-run business and definitely worth the trip.
This was our fourth time ordering from Little India. Even though the vegetable pakora and the onion bahja are soaked in grease, and there is too little papadam and it always arrives broken up into little pieces - the entrees are so good that we overlook those shortcomings. We mainly choose to order from this restaurant however because the price is about $20 cheaper overall then the average Toronto restaurant. Unfortunately next time I'll be ordering from the pricier Bombay Palace or Indian Hut - these are places that are tried tested and true - plus you won't have to deal with the hassle of Little India's terrible customer service.
On a snowy night it took 2 hours for our food to arrive, which we understood. However, when it did we discovered that our chutney and pickles had been forgotten (but we had been charged). We called the restaurant right away, and I asked the man who answered if the driver could come back to deliver those items while he was still in the area. The man stuttered, said that the driver couldn't come back and that we had to call Justeat. I knew that the notion that it was Justeat's fault was ridiculous as the items were clearly on the bill. If I was in this man's shoes, I might have offered an unhappy repeat customer a credit. This man offered nothing. Since he didn't, I told him that we wanted what we paid for to be delivered, or we would be sharing our poor experience online. He said to go ahead if I wanted, because they were doing the best they could.
I'm assuming that this wasn't the restaurant owner I was speaking with, as this man didn't seem to know much about customer service or accountability. Too bad, as Little India will now be losing about 2 orders a month from this customer.
If this is Little India's "best" - well, perhaps some Customer Service training is in order... Or I suppose they'll lose the customers who don't appreciate their "best".
Spend the extra $20 and order from Bombay Palace or Indian Hut, and save yourself the hassle!!
Located at 255 Queen Street West (just west of Osgood subway station), Little India Restaurant is a local lunchtime gem. The daily buffet costs $8.95 plus tax and tip, and there are so many items to choose from. The restaurant offers vegetarian dishes, as well as meat dishes like their famous butter chicken and tandoori chicken, so it caters well to anyone who enjoys a spicy meal.
There is also a regular menu that you can order from, and the restaurant is open for dinner until 10:30 pm daily.
The buffet hours are 11:30 am to 3:30 pm, Monday through Sunday. On a weekday, I'd recommend you get there early as the tables fill up quickly and reservations can be tough to get.
Go find out why, of the four Indian buffets along a 2-block stretch of Queen West, Little India Restaurant is the one that consistently has line-ups.
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.