No stars!!! Going here was not relaxing but a form of torture!! I asked for a mani & pedi. Instead a lady who didn't speak English filed the tops (yes the tops!! Not the tips) off & hacked ALL my natural long nails off because she ASSUMED I wanted acrylics. When I complained she ignored me. I complained again & she said this was a manicure. After I complained to a older lady who said the misunderstood me so thats it. They also refused me my pedicure. I don't understand how thu got this wrong when what I wanted was written down on a gift certificate. Also when I was getting it done the lady would flick my hands back at me and was so unspeakably rude I was almost in tears. So long story short I am stuck with these uneven acrylic talons(when I asked for them to be shorter she ignored me, when I asked again she said too late) which are ridiculous as I have a baby & she left me with sore red cuticles and bruises nails.

My daughter and I went for manicures and pedicures at Professionail and they were the worst we have ever had done. The polish was chipping the next day and peeling by the third. The older female who did mine was a bit rude. It took her 20 minutes to do both. Never has anyone done both on me in only 20 minutes. When I called to complain the female to whom I spoke with was rude and wouldn't listen to my complaint. She told me that manicures and pedicures only last for 1 to 2 days. I've had them done at another salon and they lasted much longer. We will NEVER, EVER attend this salon again and are telling everyone to avoid it to. Horrible service, rude employees.