This well established retail shoe store began as Twinkle Toes. It largely caters to a fashion conscious, youthful clientele who are highly knowledgeable about shoes and name brands. In addition, the owner excels in innovative buying by importing an abundance of exciting merchandise from all around the world. This contributes a unique flavour to the merchandise, and the store is known to draw a faithful clientele over the last several decades. A few of the brands that are carried at this location include STEVE MADDEN, KENNETH COLE, SKETCHERS, UGGS and GUESS. The trend toward the new and exciting which has always been the store's philosophy has never been compromised and continues today.
I'm never going to town shoes ever again to have a bad experience there
I bought 4 pairs of shoes last week here I love their music they play in the store the manager was really friendly
I used to shop at all those but the service is horrible so I came here
I've been shopping at this location since 2007 I really like the service the employees and Danny the managers so friendly they're there to help you
Scarpino Shoes At The Promenade Malls
every time I go there, I am received with so much warmth and I get all the attention I need. Plus, the shoes I have from them are by far the most comfortable ever. Love everything about this tiny store!
Hate this store with a passion not because the selection is small (true!) and disgustingly overpriced (they are!)but because they have the WORST customer service possible. Slimy store manager Danny who is totally backed by clueless owner Maurice. I can't believe they charge the outrageous prices they do with the archaic store policy of 'exchange only'. I can only conclude that they value greed over quality customer service. I have never had such a bad shopping experience like I had at this store. I WILL NEVER SHOP HERE AGAIN!
I love the shoes here as they carry such great brands but (a huge but) the service sucks. I would say there's one associate that is nice but the manager and the other staff were rude and unhelpful. I had a store credit there since they dont give refunds ( unheard of policy nowadays for shoes!) and couldn't wait you use it because it was so uncomfortable shopping there.
No matter what. Just avoid these stores. They have a mix of shoes in quality. The problem is that they do not mention that and the prices are similar no matter the brand. I bought a pair of sandals from the sale rack. They told me they were there because of change of season. The truth was they were super bad quality. I went out of the store wearing them. Just after 3 blocks to go for my car, they were completely damaged. The stripes were broken. After 2 weeks of trying to reach the super "unavailable" manager between the 2 locations. Finally they took the sandals for repair instead of giving me a refund. After 1 time wearing them, they were broken again. Super disappointed. I payed 45 for garbage. They are great to sell, but horrible after to give you customer service when the issues arrive.
I love Scarpino. If you looking for style, comfort & unique, this is the place to be. Staff makes you feel extremely welcomed. I have to go back there again to pick up another pair of 'Fly' brand boots.
every time i've been in there the tall sales girl (i think her name is niaomi?) is always cold. One time she stopped helping me because I was looking at the cheaper shoes. I always notice her and go in shopping when she is not on shift. I havn't stopped by in a while, I hope she doesn't work there anymore. My friend felt the same way, she was with me.
This store made my day! after shopping all day i was frustrated with all the terrible deals and prices of shoes. this unique store carries shoes no other store has! the staff was SO NICE and really cared to help me out! the store was busy but they made me feel like i was an important customer. i HIGHLY recommend this store to both men and women and i know where im shopping for the holiday season!
This store is great! They have the best selection of Fly Shoes in the city and at great prices- I'm hooked!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.