I have ordered twice with beauty boutique online, and I must say it has been a pleasant experience both times. My parcel came within 2 days time, and I received an e-mail right away when it had arrived. When I opened the cardboard box i found another box in white and blue with their logo. Inside the box they had wrapped my order neatly with tissue paper and a beauty boutique sticker. My samples were wrapped in a cute little bag next to my items. Not only that, but they went the extra mile to include a thank you card. I will always order from beauty boutique online from now on, their service is AMAZING! They are efficient and the product comes packaged as if you were shopping in an online boutique. Thank you beauty boutique!!!! Keep up the great work!
They forgot an item from my order. When I contacted them, customer service told me their records showed it was included, basically calling me a liar. I eventually received my product, but it was such a headache trying to get it. Good products, but terrible customer service. Very unprofessional especially for a store that sells high end (not cheap) beauty products. Will not be ordering from them again, not worth the hassle.
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.