Stillwater Spa
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Stillwater Spa Reviews - Toronto

4/5
86% OF CHICKS DIG IT
7 reviews
Ranked #6 out of 48 in Spa (Toronto, Ontario)

Stillwater Spa is a four-star Toronto day spa. There are 17 treatment rooms, an aqua therapy room, a couples' massage room, a tea lounge fitness centre, steam room, sauna and whirlpool. There are a wide selection of pampering services, including massages, facial/body treatments, and salon services. For more information, go to their website at http://www.parktoronto.hyatt.com/hyatt/pure/spas/.

Address: 4 Avenue Road
Toronto, Ontario M5R 2E8
Phone: 416.926.2389

Find It

2.5/5
Value

Ambiance

Service

Recommended? Fugheddaboutit!
February 11, 2016


STRANGE EXPERIENCE WITH A MASSAGE THERAPIST

I went just two weeks ago for a couples massage with my husband. The first 45min of the hour massage were fine (other then my male massage therapist massaged my arms and legs as well as my back and neck, when on the form I had filled out I had requested that only my back, shoulders and neck be massaged) but the last 15min became a bit strange. He got me to turn over on my back and started to massage my neck and around my ears. He then began massaging my earlobes and then all of a sudden stuck his fingers right inside my ears and quite aggressively shook them in there (that's the best way I know how to explain it). It happened somewhat fast, so it was over before I could say anything, and to be honest I was just kind of stunned. He then started to massage my head, but again quite aggressively. I've had therapists massage my head before, but this was way more intense then I ever experienced and I definitely have never had someone put there fingers right into my ears. The whole experience left me feeling a bit weirded out. I wasn't sure if that was some type of new massage, and even if it was, I felt like I should of been asked if that was something I would like to have done to me before he actually put his fingers right in my ears. Anyways, I've called the spa today and I'm just waiting for a manager to call me back so I can inquire about why I was massaged like that. Either way, I don't think I will return. The massages there are quite expensive, so I don't think I would pay that much money again for that weird experience. Also, I asked my husband after if anything like that happened to him and it didn't, his therapist didn't go anywhere near his ears or head. Needless to say, for a couples massage my husband and I had very different experiences.

4/5
Value

Ambiance

Service

Recommended? You Betcha!
December 28, 2011


I treated myself to a mani and pedi for my wedding and it was worth every penny! Definitely not cheap but it was a great relaxing day at the spa in preparation for my wedding!! Defintely going back!



4.5/5
Value

Ambiance

Service

Recommended? You Betcha!
July 11, 2011


I went to Stillwater Spa today after years of always wanting to go. Similar to other reviewers, I found the prices to be very high but it's a nice treat for a special occasion. The spa itself is very beautiful, trendy and calming. There are a lot of water features throughout that you almost forget there are no windows (and you're in a basement!). The changes rooms are nice, but a little tight on space. It's nice having the private hot tub, sauna, steam room in the change room so you're not mixed with male visitors. I had a facial and it was top notch along with the friendly service. The creams used were very high end it's probably the best facial I've had before in fact. There is a large tea room with drinks and freshly made biscotti (that was amazing!). One small drawback is they don't have a swimming pool (or I couldn't find it at least). Overall, very nice and definitely somewhere I'd recommend to my friends.

3.5/5
Value

Ambiance

Service

Recommended? You Betcha!
September 29, 2009


So checked out Stillwater because it's supposed to be one of the best spas in North America. 1 hour massage cost $139 tax and tip. So prices are on the high side. It's pretty but it's true you can hear the subway. The women's change rooms were being renovated so we were put in the men's where the bathrooms consisted of 2 urinals and 1 stall (which wasn't the cleanest today). There is tea, coffee, flavoured water (orange, lemon, cucumber), biscotti, apples and pears in the tea room. There's a fish tank and a fireplace. Could be relaxing in the tea room if the other patrons weren't super noisy and there was a house fly buzzing around and hanging out on the biscotti which was gross. However, when I finally got my massage (mom to be) it was super amazing. Best massage I've ever had and lovely RMT. Without renovations and the fly it probably have been a much nicer experience but it was clearly not their day.

4/5
Value

Ambiance

Service

Recommended? You Betcha!
June 25, 2009


This was one of the stops during ShopCrawl 5, but we only stopped in the store and did not try any of the spa services. However, we did get a hefty gift certificate in the swag bag, so I'm looking forward to redeeming that at some point! There was also a $100 gc toward a night's stay at the hotel, but as an out-of-towner I'm not sure when I can use that. It looks like it would be perfect for a romantic retreat or a girls weekend.

The ladies at the store served up flavored sparkling water to the crawlers and the whole shop smelled delicious. The prices are a little steep, but they carry several top brands including Jane Iredale, so I'm sure the prices are probably on par.

5/5
Value

Ambiance

Service

Recommended? You Betcha!
December 16, 2008


A very good friend of mine got me a gift certificate for this spa for my birthday and it was by FAR the best spa experience thus far. As MissChickie said, at first glance it may seem like it is priced outrageously but when you see the experience you get in return it is positively worth EVERY single solitary penny.

When we first arrived we changed into our robes and then sat down for tea, flavoured water and biscotti in the waiting lounge. In the dressing rooms there were also lounge chairs where you could recline and look at a flat screen of peaceful images of nature. Our massage therapists then came to get us and bring us to our respective rooms. My registered massage therapist was Roy Lim and he did a fantastic job. After the massage I met my friend back in the waiting lounge where we sat and again had tea and biscuits. Funnily enough we ran into actor Adrian Brody there as well!

Anyway, it was a GLORIOUS experience and I would highly highly recommend this spa to anyone and once I save up enough to truly pamper myself, I will return there again.

4.5/5
Value

Ambiance

Service

Recommended? You Betcha!
September 12, 2008


I came here with a friend for a spa day. At first I thought the prices were outrageously expensive, but when I realized what you are getting in return, it's really not unreasonable. Since we booked last minute I was only able to get a manicure. My friend had called a few hours earlier and managed to get a seaweed wrap.

What makes this spa amazing is that you can literally book the cheapest service they have and then spend hours here relaxing, drinking tea, sitting in the jacuzzi and just escape from the world for a bit. There is no time limit. My manicure was $50 and it included a hand, arm and neck massage and a paraffin treatment. For that price I got 3 hours of relaxation. First we hit up the gym in the spa, which is really small but it was nice to get a little work out in before the treatment. Then we relaxed in the tea room in our bathrobes drinking herbal tea and Illy coffee, fresh biscotti and fruit. Not once did I feel rushed even though I was only there for a manicure.

My manicure was very pleasant, though my esthetician wasn't the friendliest. She was pretty serious and militant, but I found that funny. Some woman started chatting on her cell phone and my esthetician gave her such a severe look I almost started laughing. The nail polish application wasn't the greatest. I have had better. But with the massage and the relaxation of the whole experience I felt like I got more than my money's worth. My friend said the seaweed wrap was beyond amazing.

Parking can be tricky in the area but you can get valet service for $15. It is totally worth the money... and your sanity. Next time I will make sure to book in advance and get a body treatment. I'd love to make this place a habit.

4 Avenue Road
416.926.2389

Updated On: October 17, 2009

Since adding this review, I've been back for a facial and pedicure as part of their Spa Sampler menu for Beautylicious. I now love this spa more than ever. Both treatments were extremely relaxing as they both incorporate massage throughout. There are few things more soothing than a face massage!

The staff are top notch. From the check in process to the treatments, you get warm, professional service. It's my favourite spa in the city!

These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.

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