Well.ca is not worth the hassle. Go to shoppers drug mart/london drugs/pharma plus, it will save you a headache.

They are very deceptive with their delivery times. You have two options. First; you can have the product shipped to your home in 2-3 days or, secondly; you can have it shipped to a bufferbox in 1-2 days. I opted for the bufferbox location in order to receive my package sooner. They do not tell you that it takes an additional 2 -X amount of days to process your order first.

My delivery experienced a 'processing error' and my package sat at the bufferbox warehouse for 4 days. Not until i called did they find the error and assure me they would have it shipped out.

Horrible customer service experience with well.ca as well. When i called and explained the situation and suggested they talk to bufferbox, the women said its not well.ca's fault. I agreed with her and told her i was only suggesting they reevaluate their shipping methods.

Never again!

Well.ca royally screwed up my return. I received baby gifts from a friend and I spoke to well.ca on the phone, telling them specifically to email me the refund gift certificate for the returned items as my friend is very sensitive about her gifts. they emailed ME the mailing label but they didn't send the refund gc to me but to my friend. everything would have been ok if the people at well.ca fixed the problem but they didn't even apologize or acknowledge their mistake. extremely poor and insensitive customer service. way overpriced diapers too. their sale prices get beat by walmart and RCSS by at least $10 per diaper box.