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1.5/5
4 reviews
White Oaks Animal Hospital, London, Ontario Reviews - London

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    25% OF CHICKS DIG IT

    0.8/5
    Bedside manner

    Quality of Service

    Establishment

    Recommended? Fugheddaboutit!
    December 21, 2022

    Thank you Patricia,

    We just would like to say big Thank you to young girl who works at White Oaks Animal hospital, name Patricia as receptionist, and another girl who was assistant (name start with H), sorry about that. Both very kind, generous, nice young lady’s with great bedside manners who accommodate me, my roommate and dog yesterday on thelast minute issues. They were very nice, listening all our concern we had with a dog. But when come to Vet. Dr. U. Parma that was totally different story.

    We tried to explained to dr. Parma what was going on with a dog, he barely took any interest to help us. Basically, after almost 15 min of conversation, we came to situation that we “had to begged him to help us “! So he finally agreed to doit with a very rude comments, attitude asking “who did referred us to this clinic, what you want me to do??? Also, his comments were: “We are not groomers, we don’t have a contract with place that referred you here etc etc…At the end, service was done on a very high price we payed. Thankfully, my roommate dog was ok. At the end we were wondering : As a client, are we paying a high price for vets attitude or service they provide to the dogs???
    To the young lady’s, we wish them all the best in the future. Marry Christmas and a very Happy, healthy New Year 2023!

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    2.8/5
    Bedside manner

    Quality of Service

    Establishment

    Recommended? You Betcha!
    February 21, 2022

    quality and good price.

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    1.8/5
    Bedside manner

    Quality of Service

    Establishment

    Recommended? Fugheddaboutit!
    Anonymous
    February 25, 2017

    You call to get medical service for your Dog or Cat and i noticed the receptionist is very cryptic on the phone.
    I just wanted a simple price on an not expensive procedure done for my dog,,then all of a sudden the catch comes in,,has your dog been here before,,umm no,,oh so you get stung for a basic exam first then the procedure is done plus you pay for that and thats expected,,but why are there still vets around that do this procedure for $35.00 dollars taxes included for my dog,,and other vets are rip offs,,this will certainly be something i bring up to my MP very soon.

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    0.5/5
    Bedside manner

    Quality of Service

    Establishment

    Recommended? Fugheddaboutit!
    October 02, 2014

    I am skeptical of an animal hospital where there are no pets or clients in the place. There was only one staff member there and no one else. Usually, you see Thank you cards or pictures of animals or praise for the services. The environment was very sterile. The vet did not engage with my pet. I gave him a stool sample from my pet which he requested. He was very insistent that I get my pet tested for 3 things which would have costed over $500. I was shocked and he wouldn't budge unless I got the testing done for my pet. Luckily, I trusted my gut otherwise I would have been overcharged. He was not at all understanding or very nurturing. He couldn't answer any of my questions. I found out later that my cat had cancer. This vet was not very empathetic or sympathetic. It was a very sad day. Worse of all this is a very sad experience that nobody should need to go through. I don't recommend this place at all. Extremely poor service.

    Updated On: October 02, 2014

    the website :http://www.whiteoaksanimalhospital.net/

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