Donato Salon & Spa Yorkdale

My overall rating

The WORST EXPERIENCE OF MY LIFE. The * hair dresser burned off half of my hair, by giving me a full head of high lights. Kept me under a dryer for 2 hours. I was in the salon for 8 hours, no food, no washroom break and histerical. The owner of the...   +

The WORST EXPERIENCE OF MY LIFE. The * hair dresser burned off half of my hair, by giving me a full head of high lights. Kept me under a dryer for 2 hours. I was in the salon for 8 hours, no food, no washroom break and histerical. The owner of the salon is terrible. She asked me to pay for the services even after she had seen that the hair dresser burned my hair off. Everyone was shocked, and i stood there with my hair in my hands. All she had to say was that she saw my hair when i came in, and it "wasnt that great to begin with". She wanted to call security on me when i said i would not pay her. I gave a 50$ tip to her brother, who was the only one in there willing to help, because he felt so bad. He colored my hair back to dark, so it wouldnt look so terrible, but it didnt help. This was 5 months ago, and my hair is still in terrible condition. Most people would have offered a free service after that type of horror, and free products on the house. I could not believe that in Yorkdale mall, something like this could have happened. NEVER going there agin, in fact re thinking salons all together. The owner ******

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