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Sephora Rewards Bazaar Drama


Is anybody else active on the BIC (Beauty Insider Community)? That place has been so SPICY recently with the way Sephora has been handling the customer loyalty program and rewards for their customers. It's quite entertaining to read even though I share everyone's pain about how bad the rewards program has gotten. I remember a few years ago how you could cash in 500 points for a lovely little set of makeup minis and it was no big deal - now it's like the Hunger Games with everyone competing to redeem their points for a small handful of prizes. A little shameful if you ask me! 

How do you all feel about the situation? Personally, I have been moving away from Sephora and more into Shoppers Drug Mart since their loyalty points are redeemable for actual cash but then, they don't carry as many brands as Sephora. 

I will probably still shop there on occasion but I sat out the VIB sale in protest haha. 
Aug 28, 2019 @ 11:28 am

11 Replies



I absolutely agree with you. I have been a "Rouge" member for the past few years and have just been banking up my points. I always get emails about new rewards coming out.. and try to make a point to check Tues/Thursdays at noon when I remember... but the good rewards are never available. So disappointing as we spend so much money at Sephora on a regular basis!
Aug 28, 2019 @ 01:25 pm


Glad I didn't spend the extra 300 to become Rouge! Last week it was the silk pillowcase incident and before that the Nars reward dropping as sold out :P What does a girl have to do to get a sample Sephora! That is partially why I am enjoying Chickadvisor so far...they understand the healing power of a sample. And they know we'll be more than happy to review items! It's a win-win.
Aug 29, 2019 @ 11:15 am


I am waiting for Ulta to hit Canada with baited breath Sephora is a bit shady if you ask me.
Aug 30, 2019 @ 08:10 pm

totally agree

@Yalabaster - I will be first in line when Ulta comes to Canada! Hopefully they will bring some more much needed competition to the beauty game. I hear they have a great points program like Shoppers and also some cute in-store beauty stations for hair and such. Can't wait.
Aug 31, 2019 @ 02:12 am


omg... the struggle is real! I heard ya! So stressful.
Sep 03, 2019 @ 05:24 pm


I just dusted off my Sephora membership and started buying there again for the first time in...let's not go there.

Really? So much drama? Are the points worth it?

I'm ok with passively collecting since I don't go through things too quickly but I would like to be able to do something worthwhile with them in the end. I have a minuscule balance now, but what would you suggest to do going forward?
Oct 03, 2019 @ 10:30 pm


Honest sly, I’ve been saving my points for a nicer set, but have never had the opportunity to redeem for what I want, because by the time I get the ‘these are out email’ they are already sold out. :(
Feb 18, 2020 @ 02:08 pm

Same here

I did save up my points for many years and now I can’t redeem anything good, the good one are always sold out..
Mar 01, 2020 @ 12:20 am

sephora rewards

i was really annoyed they took away the free CM for rouge... it was something i used quite often. I'm also annoyed they changed the cost for the CMs and added different types.... For example they have one for eyes but I believe this used to be free as part of the mini makeover.
Mar 02, 2020 @ 11:13 am


yea its hard to save points and then not get to use them for what you want
Aug 06, 2020 @ 03:39 pm

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