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Return or Alter?


I bought this dress online thinking it'd look good on me but it turned out to be a disaster. The dress cost $36 plus and extra $10 of shipping. I could return it but I do not get refunded the $10 shipping plus I have to pay another $10 to ship it back.

I was thinking of taking it somewhere to be altered instead of losing $20 but I'm not sure where I'd take it and if they can actually do anything with it.

Does anyone have any suggestions? Thanks.
Jun 28, 2010 @ 01:46 pm

6 Replies


Alterations can be easy

Depending on what exactly is wrong with the dress, the alterations may be quite easy. You most likely have quite a bit of extra fabric at the seams, if you need to change the size. Put the dress on and play around with it to see what changes you want to make. Shortening the straps can make a huge difference, as well as taking it in at the waist. If you sew, most of these things can be done at home. Or at least take it to a tailor and get a quote for how much it would cost and what you can actually change about it.
Jun 29, 2010 @ 11:31 am
Ali de Bold

Where do you live?

There are a lot of great places to get things altered in Toronto. My personal preference is Studio Kim on King Street. But it can be pricey. What you don't want to do is spend $40 on alterations for a $36 dress. Consider what it is you don't like about it. How badly does it fit? Is it just a matter of hemming it or do you need it taken in all over?

You might be better off to send it back and pay the return shipping and get your money refunded than shell out double the price for alterations unless you think the changes will be good enough that you'll love it. I'd take it to a seamstress and ask for a quote and their professional opinion on if the dress can be salvaged and then decide. Good luck!
Jun 29, 2010 @ 04:22 pm

Definitely needs more than hemming

It definitely needs to be adjusted all over and it's already quite short
as it is. The people that model this online must be much shorter than
me! Or maybe there's some way you're supposed to wear it and I have no
idea how to do that.

Thanks for your advice! I'll call Studio Kim and see when's a good time
to drop by. I don't know anyone in Toronto who does alternations so
thanks for the referral. I have no idea what would need to be done for
it to look good on me but if it's the same as shipping it back then it'd
be worth it. If not then I think I will probably ship it back.

Jun 29, 2010 @ 05:12 pm

No Problem!

Let us know how it turns out!
Jul 01, 2010 @ 04:45 pm


Thanks everyone for your help and your Studio Kim referral!

I went there today and she showed me how she'd alter it and it'd look a lot better. She said she'd have to insert some seams or something or other. But it'd cost $38.

So if I add on the cost of the dress and shipping with that the total comes to like $80 and I decided I'd rather return it and lost $20 than pay $80. So I'm going to figure out how to return it tomorrow. It looks cute and everything but I don't think it's worth it.

That'll show me to never buy a dress online unless I try it on in the store before hand or I can return it with no fee either in store or by shipping.
Jul 05, 2010 @ 11:46 pm
Ali de Bold

At least you tried!

I've done a fair bit of shopping online and for the most part it's been great! It's tough with clothes though because you never know until you try it. When I buy clothes, I tend to purchase stuff I know how it fits from a brand I already wear. The trouble with that is there are so many other great ones out there I have yet to try.

At least you didn't spend a lot on the dress. If it had been more you probably would've been even more frustrated. I bought a bunch of stuff from BCBG online in the States last year and then paid about $80 in customs after. Not fun!

If you are still looking for a cute dress, Joeffer Caoc is having a sample sale again and his team does reasonably priced alterations if needed on your purchases. I bought a ton of stuff from him. We even did a pose-off in his dresses one afternoon.

Good luck with the return and the dress hunt!
Jul 07, 2010 @ 04:04 pm

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