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Instagram troubles

curlze

I have posted twice to Instagram for Dove Fresh.  It still says the task is undone although my posts can clearly be seen.  What am I doing wrong?
Mar 06, 2019 @ 08:19 pm

5 Replies


jonnieh

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I think that it takes a few days for them to approve it. I just did the hair mascara one and it took 2-3 days before Instagram showed as completed in my profile. Just make sure to include the proper hashtag(s) so they can find it.
Mar 08, 2019 @ 10:06 am
meghiesmids

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Do we need to have our account on public mode? mine is on private. I'm having the same issue where it says it is incomplete.
Mar 12, 2019 @ 07:25 pm
Amanda112

!

The issue with Instgram is a known issue - ElaineDraws (staff) commented on another thread and wrote the following response (I copied and pasted):


Don't worry - this is a known issue due to the recent changes Instagram
has made to its privacy settings. As long as you're using the program
hashtag we're still able to see it on the backend so don't worry -
you're still getting credit for it!

For future inquiries, please email us at prc@chickadvisor.com!
Mar 12, 2019 @ 10:09 pm
curlze

Instagram troubles

Thank you very much for your responses everyone.
Mar 12, 2019 @ 11:06 pm
mamaluv

Fix in progress!

Hello all,

Like @Amanda112 correctly quoted, this is a known issue that we've been working to solve. We should have a fix in place soon, so please just disregard the "incomplete" flag that appears on the report card area. Rest assured that as long as the correct hashtag is used, we will have that marked off as complete in our records. thanks!
Mar 13, 2019 @ 12:57 pm

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