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Can't find product, no response from contact me email

AngieMarie1978

I received a coupon for the full product value of the Motts fruitsations fibre peach mango. I have looked in all local stores and have not been able to find the product. There are similar ones but not that flavour. Not sure what to do as I've set 3 emails explaining this and have not heard back. I have no intention on submitting a false review but I don't want this to affect me for further product reviews. 
Apr 27, 2019 @ 07:05 pm

3 Replies


Sandra Ribeiro

no resposnse

The staff at chickadvisor are quick in replying. Send your email again.
Apr 28, 2019 @ 03:28 pm
Edlyn

Emails RE Mott's Fruitsations

Hi @AngieMarie1978,

So sorry to hear this! We're currently looking into the situation, but can you please let us know where you went to send us these emails? This information will help us get a better idea of where your emails/previous inquiries are going.


My best recommendation is to try and reach their customer service line to see if one of their representatives can help you locate stores that may carry the product in your area: 1 800-263-1425

When you hear back from a member of their team, if you could provide us an update to info@FamilyRated.com for next steps, that'd be great.

Thanks for your patience and understanding!
Apr 29, 2019 @ 12:40 pm
AngieMarie1978

Emails

Hi Edlyn,

Thank you for your response. I went to my campaigns, selected the Motts campaign and used the contact button underneath each task you have to perform for a campaign.

I did find some applesauce this past weekend in a random bin at a store I had looked in many times. There was no indication on the shelves that they carried this product though
May 07, 2019 @ 02:55 pm

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