Profile Image

DJCookie

For some strange reason, when you go to 'Account Settings' to try and upload an image, it gives me an error message; "There was a problem reading the file image from your hard drive. Please try again." So I am hoping this is a temporary thing, please let me know.
Sep 27, 2006 @ 08:50 pm

7 Replies


Ali de Bold

Might be a problem with the photo itself

If you're getting this message, try with a different file or saving the image to your desktop and then uploading it from there. What the error message means is that there is something wrong with the file itself (which we can't correct here). Can you try that and let me know if it works?

Thanks!
Sep 28, 2006 @ 08:32 pm
Ali de Bold

Only takes JPEGs or GIFs

I should also mention it only accepts JPEG or GIF images, with a 2MB limit, which may also be part of the problem.
Sep 30, 2006 @ 12:47 pm
ahmad

Correction

it actually accepts, JPEGs (files with extension: .jpg or .jpeg), GIFs (files with extension: .gif) AND PNGs (files with extension: .png)
Nov 30, 2006 @ 06:39 am
spotty

doesn't seem to change

I've tried a few times to change my original profile image. I have a couple of new fun ones I'd like to use. I upload the file from my local computer and it seems to work. That is, chickadvisor shows me the new thumbnail (beneath the old one) and indicates the profile image has been changed/updated, but the old one is still there and active. I don't know if its a bug or if I'm a retarded user!!
Jun 13, 2007 @ 10:49 pm
spotty

got it!

Ok, I'm a total retard. It *IS* user error! I failed to ever hit the Submit button at the bottom. Durrr!
Jun 14, 2007 @ 11:28 pm
ren1

can't upload a new pic...

I've been trying to upload a new profile pic but it doesn't seem to do anything after I've chosen a pic on my computer. I'm expecting it to show me a thumbnail of the pic, just like the reviews. Anyway, it doesn't show anything at all. So when I hit Submit, my picture hasn't changed. Help?
Nov 05, 2007 @ 10:51 pm
Ali de Bold

Anyone else?

I'll email you to get your browser info and see what is going on here. Anyone else have this problem? ren1, thanks for letting us know!!
Nov 05, 2007 @ 10:58 pm

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