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4.4/5
152 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca
    FamilyRated Reviewers' Choice Award™ 2020
    3.8/5
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    Recommended? You Betcha!
    September 20, 2020
    Ontario, Canada

    Prompt, good experience

    I found Voila to be better than other grocery delivery services simply because I did not have any substitutions in my order. The delivery window was good, and customer service was great

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    3.7/5
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    Recommended? You Betcha!
    September 16, 2020
    Ontario, Canada

    Groceries delivered to your door!

    I received this discount as part of ChickAdvisor’s Product Review Campaign. This was the perfect time to receive this offer as grocery pick up and delivery has been a go to during the pandemic. I liked this service and that I didn’t have to worry about leaving the house, however I felt that pricing is a bit high and I wasn’t able to find some of the produce and meat options I was looking for. I may try this again, but hopefully as they expand they will add more products.

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    4.0/5
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    Recommended? You Betcha!
    September 16, 2020
    Ontario, Canada

    Convenient!

    This was super easy to use and super convenient! It is really useful especially during the pandemic. You can set a time for delivery and your groceries will be delivered right to your door!

    They have a great collection of fresh produce and other products. It saves so much time and I am able to stay in the comfort of my own home and still get fresh groceries!

    I would definitely recommend this to everyone!

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    3.7/5
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    Recommended? You Betcha!
    September 13, 2020
    Canada

    VOILA....your groceries have arrived!

    Thank you ChickAdvisor for the opportunity to try grocery shopping in a new way! I liked the idea of picking my food online but found it difficult to do so. I'm the kind of shopper that prefers to pick out my groceries in person. I am also a BIG price matcher and this is something that Sobeys doesn't do. Either way is was cool to try the service out!

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    4.0/5
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    Recommended? You Betcha!
    September 11, 2020
    Ontario, Canada

    It has a delivery free versus walmart

    It’s a good service
    But when I found out about the delivery I was abit taken back because Walmart after $50 has no delivery fee
    The food was fresh and packed well

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    3.5/5
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    Recommended? You Betcha!
    September 08, 2020
    Ontario, Canada

    Groceries done easy

    When I first heard of Voila by Sobeys I wasn’t sure if it was going to be something I would consider using. But after trying to manage working full time, keeping my kids busy and getting groceries, I realized it would be worth a shot. It was so easy to follow to order online and I liked that I had the option to modify my order up until a specific time. I loved that I could shop a variety of stores under the Sobeys chain and had a good range of products. The delivery fee can be pricey but it is something I would consider using again.

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    3.8/5
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    Recommended? You Betcha!
    September 08, 2020
    Ontario, Canada

    Good and easy to use, but a bit pricy compared

    Just received my first order after using the discount offered through this program, and I would say I am impressed.

    I loved how simple the app was to use. The menu tab was broken down into so many sections that it made looking for specific types of things a lot easier.
    At first it seemed overwhelming but as it went on I saw how effective it was.

    I loved the fact that the stuff comes delivered through their own company, on their specific truck, and it comes cold and fresh. I don't need to worry about what I should and shouldn't order based on what might spoil before I recieve it (ex: ice cream).

    I enjoyed the discount I recieved, along with the sale savings, however I do find Sobeys to be more expensive than other places I could get my groceries from.

    I also want to say that the driver was very kind and courteous and made sure to call me about 10 mins before it arrive, and was very polite about everything.

    I might use it again :) and I would recommend it if it was within a person's budget.

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    4.0/5
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    Recommended? You Betcha!
    September 08, 2020
    Ontario, Canada

    Great service

    Love how fast the service is. A lot more specials and options compared to other online grocery delivery systems. Would definitely recommend this service to friends and family.

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    3.7/5
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    Recommended? You Betcha!
    September 06, 2020
    Canada

    Voila by Sobeys Review

    Overall I liked the service, the delivery fee is at par with the other delivery services except for Uber which takes a %.

    They called me 15 minutes before they arrived to make sure I was home, the delivery staff was very friendly and explained that all their staff undergo a complete check before the deliver, this includes checking temperature which is cool! He said he would leave the bags on the front porch and i would have 5 minutes to check my order, if it wasn’t packed right I would get a refund which is great too. I loved that the bags that needed to go into the freezer/fridge were marked different, makes sorting easier.

    Overall I do find Sobeys slightly expensive compared to Walmart otherwise this service is completely on point.

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    4.0/5
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    Recommended? You Betcha!
    September 06, 2020
    Ontario, Canada

    Awesome experience

    What an easy and great experience! I was so surprised at the ease of the process from ordering to delivery! Would recommend to anyone! Such an great option during these times!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.