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4.4/5
654 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    February 28, 2024

    Professional grocery delivery service

    First time ordering from Voila and the service has be amazing. The web site was very easy to use and the emails were very detailed and helped a lot. The driver phoned in advance and was so very nice and professional. He explained how their service worked and he was on time! He was dressed clean and professional and he carried my groceries and explained everything so it was very easy to understand. Food all looked fresh and packaging was pristine

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    5.0/5
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    February 27, 2024

    Very convenient and accurate

    Website was very easy to use, I enjoyed browsing sale items as well as items I needed. Easy to update the cart when no forgot something. Delivery was efficient and correct and completed with a smile. They called me ahead of time to let me know when they’d be there and they were very prompt.

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    5.0/5
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    February 26, 2024

    Great service

    I was pleasantly surprised to see that i received every item on my order. I am a long-time user of Superstore Click and Collect, and I'm always prepared to not receive 2 or more things because it's out of stock by the time they pick my order.
    I used the delivery option. The price was decent and my driver came at 4:02 when my delivery window was 4:00-5:00pm. The delivery man was also delightful. I'll definitely be using this service again

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    5.0/5
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    February 26, 2024

    Easy ordering

    This was my first time ordering for a delivery. The produce was pick fresh and were high quality. The driver called ahead to make sure we were home to receive the order. The pricing and times for delivery were also numerous and affordable.

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    5.0/5
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    February 25, 2024

    Great Service!

    I recently had the pleasure of trying out Voila Delivery Service for the first time after receiving a $25 off coupon from Butterly, and I must say, I'm thoroughly impressed.

    One of the things I appreciated most about Voila is the convenience of their online ordering system. I was able to browse their selection, place my order, and choose a time slot that worked best for me, all from the comfort of my home. This flexibility made it incredibly easy to fit grocery shopping into my busy schedule.

    When my order arrived, I was delighted to find that all the items I had requested were available, with no substitutions necessary. The quality of the produce was great, and the delivery person was friendly and courteous. As an added bonus, I received a free sample to try, which was a nice touch. I also linked my Scene+ card to my Voila account and earned points on my order, adding even more value to the already competitive prices.

    Overall, I couldn't be happier with my experience with Voila Delivery Service. They've made grocery shopping a breeze for busy moms like me, and I will definitely be using their service again in the future. Highly recommend!

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    5.0/5
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    February 25, 2024

    Voila!

    I got a $25 coupon from butterly and I gave voila online grocery delivery. I downloaded and used voila app to order my groceries. The app is so easy to use. Easy to find the things you need. Unfortunately, most of the items I needed/wanted to buy were out of stock.

    The prices on the app was the same price they charged me (no adjustment/estimate) which I like because there’s no guessing of the total amount I have to pay.

    The delivery was within the time frame. The items were nice/orderly placed in the paper bags. The bags were also in the bins when they took them from the vehicle to my home.

    Highly recommended!

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    5.0/5
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    February 25, 2024

    Super convenient!

    I received a $25 coupon to use for spending a minimum of $75 or more on a single transaction, which is pretty easy to do these days given the price of groceries. I was pleasantly surprised to find that there was a 'free samples' section. I chose the Milk Bone treats for my dogs and they are a HIT. I liked that it was easy to choose my groceries on the Voila website. The delivery person called me a few minutes prior to his arrival to ensure somebody was home to receive the groceries. He instructed me to go through the bags to make sure everything looked good before he left. Everything that was supposed to be cold, was all cold. The bags were packed well. And the driver was super friendly.

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    5.0/5
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    February 23, 2024

    Quick & Accurate Order with Friendly Service!

    I received a money-off voucher from @ThisIsButterly & @Voila.ca for a portion of this Voilà grocery order, in exchange for my honest review. 🍎

    I’m familiar with a few online grocery services, so getting set up in the Voila system was pretty straightforward, with no issues encountered. ✅

    About 10 minutes before my selected delivery time, I received a phone call from my delivery person, to make sure I was home. Since this was my first time receiving a Voila order, they explained to me that they always call ahead of time to make sure someone is home to receive the order. As well, I was advised that temperature checks had been done to my order along the way, to ensure all items were kept at safe temperatures along the way. Finally, I was assured that once all my items were delivered, I would be given a chance to check them over to ensure I was happy with them, and could simply hand over anything that didn’t meet my expectations to the delivery person for a refund.

    As promised, my delivery arrived right on time, and the bags were handed over carefully so I could get them into the house. The delivery person was friendly and personable and gave me enough time to check over the items to make sure they were all there and that I was happy with them, without making me feel rushed or pressured. My order arrived on time, complete, intact (I’d ordered eggs, too! 🥚), with valid expiry dates. 🎉

    We tend to shop around at a few different stores to get a variety of our favourite items at the best prices, so if Voila was my only grocery source I’d probably buy the Delivery Pass. However for occasional orders, even though there is a delivery fee, we prefer evening timeslots so it doesn’t feel excessive for an order every so often. 🌆

    Overall, a great first experience using Voila, and we’d definitely use the service again! ✨

    #ThisIsButterly #VoilaBySobeys #Voila #Groceries #GroceryShopping #Grocery #OnlineGroceries #GroceryDelivery

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    5.0/5
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    February 23, 2024

    Best way to shop as a mom of two

    It’s so convenient to shop online and pick up in my car. I don’t have to stress about when and if the kids will melt down in the store, I don’t have to stop mid shop and take my kids home. I can simply pull up at the grocery store in my car. Wait a few minutes have a completely loaded with everything that I need and go home.

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    5.0/5
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    February 23, 2024

    Time saving

    The site is easy to navigate and add items to my cart. I had done a weekly grocery shop earlier so i used this opportunity to fill up my pantry with snacks. The site was easy to navigate and inwas able to find all items I was looking for. The driver called me to let me know he was about 10 minutes away. When he arrived he also explained the process about how they'll note items that were exchanged or could not be found. Also explained that if i had ordered more delicate items like eggs or bread, I would be given time to inspect before accepting. Overall I think it was a great service to have and I looked forward to having my groceries arrive and felt so relaxed that I didnt have to go to the store to shop myself. I received a coupon in exchange for a review.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.