Easy and good service

I ordered to Sobeys using Voilá. It was really easy and I could program my order. I ordered on Monday to receive on Sunday and the price was the same as I ordered. A women called me to confirm I was in my house and give me the instructions about my order and how would be the service. The order came in time and they leves the things in front of the door to keep the social distance. They explained me how was the temperature to preserve the food and the bags that need to go to the freeze. They also said to me about the bread bag. Everything was really good. They give me the bags because of the COVID period. The price is a little expansive compared to the others. They don’t accept coupon. I would buy again because the service was really good and it helps a person that need to buy heavy things and don’t have a car.

This service is amazing

Wow. I LOVED my experience with this service. The online order form was incredibly easy to use, and everything that I wanted was in stock. There were plenty of options for delivery windows, so I had no trouble picking one that suited my schedule. The fruits and vegetables that I ordered were all very fresh - I think they did a better job than I usually do when I go to the store! I loved that I was able to try out a few Farm Boy products, which are not yet available in a store in my area. The delivery person was SUPER friendly and arrived right on time. The delivery fee is higher than the typical "Click and Collect" fee at other stores, but once in a while I can see it being worth the convenience. Overall, I am so happy with this and will likely use Voila again in the future.

Easy to order, great service

Placing my order online was very easy. You just pick a time slot for delivery and start filling up your cart. There was a lot of selection, however, there weren’t a lot of fresh fruit and vegetable options. I don’t know if that had to do with my location or not. The checkout process was easy and smooth and I got an email confirmation right away. The day of my delivery I received a call from the driver letting me know that he was on his way. The driver was very courteous and polite. He was wearing a mask the entire time and left the items on my porch. He stepped back when I opened the door and greeted me. I really appreciate the safety precautions that were taken while delivering my items. The entire order was complete. The items that were meant to be frozen were still frozen and everything was in great condition including the eggs. At first I felt the $7.99 delivery fee was high, especially since I already live near a grocery store, but the service was amazing and it can really come in handy when you aren’t able for any reason to go get your own groceries. I would definitely recommend Voila and I hope they are able to add more fresh products online! Also, just a side note, I was able to get some Lysol wipes which I haven’t been able to find at my local stores for over 4 months!

The best grocery delivery service in the GTA

I was extremely pleased with my Voila by Sobey's order. The delivery person was very friendly and arrived on time. The food was packed very well, and everything was fresh. I have tried many of the food delivery services available in the GTA and Voila by Sobey's is my favorite.

Great service!

I placed my first grocery order with Voila by Sobeys. The website was easy to use and the pictures of the products were accurate. I received my order this morning and the delivery driver was amazing. He called 10 minutes before arrival and explained the whole process for me. When he arrived he explained which bags contained my cold/frozen groceries etc. He asked me to check the order and report back that everything was OK. I took all bags inside and he waited outside a few minutes while I did this. All the products were exactly as they were stated on the website and fresh.
A few positives
- 1 hour delivery window is great so you don’t have to wait around all afternoon for your order to arrive.
- All products were fresh and nothing expiring any time soon
- Products were at the correct temperature and are monitored at drop off
- Driver was very professional and had a mask and gloves on at all points.
- A robot picks the product, which helps with less contact during these uncertain Covid times

A few negatives
- some products are quite a bit more expensive than my local grocery store.
- I found that I had to play around with my time slot. I went to order on Friday and wanted a Monday time slot, after I added all to my cart and selected Monday all the fruit I wanted said it wasn’t available. I ended up submitting my order on Sunday for Monday and all was available.
- I had Lysol wipes in my cart and when I submitted my order it said they weren’t available. 5 minutes after I submitted my order I went back to the website and it said they were available but when I tried to add to my order it said it wasn’t.

I would rate my experience a 9 out of 10. As a busy mom of a two-year-old, I will definitely be using this service again and will refer my friend and family. I received a discount in exchange for my review with Chickadvisor

Complete Satisfaction

I received a discount as part of a Product Review Club to use at #VoilaSobeys.
I would use this product again and again.
I was pleasantly surprised and pleased with my delivery. The site was easy to use and navigate.
I actually saved quite a bit on my groceries using #VoilaSobey.The discount came in very handy.
This will save me a lot of time and hassle of going to the grocery store.
I had a great experience from the service provided: The delivery person was very polite, pleasant and respectful. He called ahead of time and explained the perks and policy. He also arrive promptly within the drop- off schedule
I received all the products I ordered, fresh and in great shape at my door. It’s very convenient for me, I’m happy they deliver on Sundays..
I would recommend this service to all my friends and family members, especially my mom. Thank you #ChickAdvisor for the opportunity.

Good service

I like to buy things on sale, and although there were some items on sale for purchase through the online platform, it wasn't as much as I would hope for to switch from in-store shopping to online shopping for groceries.

Quality & Convenience!

I was selected to receive $25 off a $100 purchase from Voila.ca delivery service through Chick Advisor. Many of the items I needed were on sale so that worked out perfectly. Lots of time slots to choose from for delivery...even next day! There is no confusion with random substitutions either which I found with other delivery services. You’re notified right away if an item is not available. I chose next day delivery between 10am and 11am. I received a text letting me know that the delivery was actually running ahead of time and if it would be ok to arrive early. Upon arrival, the driver checked temperatures of fridge/freezer items and also made sure all fragile items were ok. All bags were placed on my porch and then the doorbell was rung. All I had to do was grab my groceries and bring them inside. Everything arrived in perfect condition. I highly recommend this service!

Online groceries you can count on

I received a discount for my honest opinion about Sobeys Voila online grocery ordering.

I found the website super easy to navigate and a couple of items were out of stock, but it let me know right away so I could adjust my order AS I was ordering it. Very convenient.

Time slots were within 24hrs, which made my "last minute" order much easier to place since I was leaving town two days later.

The team member that came for the delivery was early and gave me the opportunity to have it early or wait until my chosen 1 hour time slot. Jalen was super courteous and friendly. I couldn't have asked for a nicer person to deliver my groceries!

Heck ya I would recommend this service to other people and already have!

Impressed with the delivery times

The experience on the site is super easy and I like the navigation of it all. You can search up items easily and even breaks the categories down very well. I was really impressed with the delivery windows and I think this is what sets it a part from other grocery delivery services. I ordered later last night and I was able to get my groceries delivered this morning at 8:30am! I am super impressed with that. The driver was very friendly too. I like how there were Farm Boy items as well. The produce seems very fresh and my freezer-kept item was perfectly frozen. I do think they need more availability of items online though as some things I wanted to order like spinach and zucchini were out of stock. Pricing of items are higher too but I do really like how convenient this was to have my groceries delivered to me!