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4.4/5
1087 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    September 01, 2020
    Ontario, Canada

    Make grocery shopping easy by trying delivery!

    I received the opportunity to try this new service through the Product Review Club, and while I don't live near a Sobeys, I thought it's a good idea to try it out. Having had tried other grocery delivery services in the past, I was expecting a delay in delivery. I was surprised that they had time slots available for the next day. The delivery process was smooth. The driver called me to inform me he's here, and he explained that Sobeys not only check food temperature before loading for delivery, but also check again once they arrive at the address. The entire process was pleasant and efficient. I would order from them again!

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    4.0/5
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    Recommended? You Betcha!
    August 31, 2020
    Ontario, Canada

    Nice grocery delivery service.

    First of all, I love that Voila by Sobeys carries Farm Boy products. I wish that they had more variety though. I used this service as I was offered $25 off $100 through Chickadvisor. The service is easy to use and delivery was very fast, lots of available windows for the next day.
    Meat and poultry was more dinero than I like to pay but fresh nonetheless. I ordered a pack of chocolate muffins and the label said previously frozen which was very disappointing. Produce is prepackaged but not near expiration which was impressive. Overall it's a good enough service but not enough variety for the staples and a bit too pricey except for the few sale items.

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    3.0/5
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    Recommended? You Betcha!
    August 31, 2020
    Ontario, Canada

    It's Voila!

    I would like to thank ChickAdvisor for giving me the opportunity to try Sobeys Voila. Here are my thoughts: please note that I ordered produce and meat as well to see how fresh we can get.
    Pros:
    1) groceries delivered on time. (If sobeys Voila is a person, This is my kind of date lol)
    2) well packed.(Glad that there are no damages.)
    3) on sale items are great!

    And then there are cons: (the truth)
    1) the items are close to expiry date. (Not sure if there is a box for preferences but if there is I missed it)
    2) my grapes looks perfect on the sides but when I opened it... i'm like NNNNNNNNOOOOOOOOOOOOO... yes, not sure who packed it (was it a robot?) Oh yeah not all robots care.
    3) meat is ok. Cooked it right away.
    4) not offering a same day delivery. (Yet :) )

    Overall experience, it was good. Would I recommend it? I would but when it comes to produce, we humans are more reliable. So If you just want to fill your pantry or need something that will consume or use right away, give this a try. :)

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    5.0/5
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    Recommended? You Betcha!
    August 31, 2020
    Canada

    amazing service

    fast delivery, amazing products, great driver this service has it all!! I was so shocked and amazed at how great the customer service and delivery was. I would totally use this service again!

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    4.7/5
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    Recommended? You Betcha!
    August 31, 2020
    Canada

    Convenient delivery

    I received a $25 off voucher from Chickadvisor to try this service. This was a convenient service to buy groceries and household items - I mainly got packaged and frozen foods. There was a good variety of products including some vegan items. The only minor issue I had was in terms of produce, you can't buy, for example, a single onion or two apples, it's all pre packaged quantities, which makes sense for a delivery service but is not ideal for a small household such as mine. I did get a couple of produce items and they were fresh. In future I would probably order again especially if there were a promotion, or if I were having a party or something (I don't drive so large grocery purchases are a little inconvenient). But due to the delivery fee (7.99) I probably won't order regularly. The driver seemed friendly and called in advance to make sure we were home before delivering (I wasn't home but my boyfriend was, so I didn't get to meet the driver). My boyfriend put away all the groceries before I got home so I was unable to take a picture of my order and forgot to ask him to take one.

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    5.0/5
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    Recommended? You Betcha!
    August 31, 2020
    Ontario, Canada

    I love this service!

    Oh my gosh. This is life saving. The delivery arrived on time. Product were fresh and well packed. I’ll definitely use this service again! Thank you!!!

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    3.8/5
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    Recommended? You Betcha!
    August 31, 2020
    Ontario, Canada

    Voila - Sobeys convenient delivery

    I received a coupon for $25 off $100 to test the Voila grocery delivery program through the Product Review Club. I downloaded the app and it made it so easy to pick and choose my groceries and add to my basket.
    With two small kids at home and VERY pregnant this was super convenient and made it so much simpler for me to not have to load them in the car and take them with me (especially during these times with face masks and making sure they don’t touch anything).
    The groceries had good expiry dates and the produce was fresh. I’ve had this problem with other grocery services before where the items were expired or almost expired.
    I will definitely be trying again in future! Highly recommend giving it a try!

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    4.8/5
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    Recommended? You Betcha!
    August 31, 2020
    Ontario, Canada

    Fantastic Service, Fair delivery price!

    I was very impressed with the Voila service. I tried this service using a complimentary voucher I received for testing purposes. The driver communicated very well with me prior to and when delivering. The site was very easy to navigate, and I loved that they had products from both Well and FarmBoy in addition to Sobeys. The delivery fee is only $8 and I found that the sale prices were comparable to in store. My only minor complaint was that even though local peaches are in season, I received imported produce, and the produce is slightly more expensive than in store. Everything was fresh though and as described. I would certainly use this service again.

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    4.3/5
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    Recommended? You Betcha!
    August 30, 2020
    Ontario, Canada

    Pleasantly surprised

    I was pleasantly surprised that I had a great experience with #voilabysobeys. The delivery fee is very reasonable, for one. All my items came as I expected. The items I purchased are all reasonably priced as well. The website can be easily navigated with different categories. I like the FLASH SALE Section as well. Lots of items go on sale, although it depends on the stock, I still liked the option. I mainly looked at items on sale and found a lot of them are items I purchase regularly. There are lots of time slots for delivery and mine came on time with a delivery member who was very nice. I want to disclose that I received a discount to use with #voilabysobeys as part of a Product Review Club offer.

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    4.8/5
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    Recommended? You Betcha!
    August 30, 2020
    Ontario, Canada

    Awesome way to order all your groceries right from home!

    I have been trying all sorts of ways to try and have my groceries delivered to my home during these COVID times and reduce my frequency and exposure to public shopping.
    I was given the opportunity as part of the Product Review Club and offered a grocery discount in exchange for a review. I am so glad I did as the ease of use, product selection, prices (not comparing to discount grocery stores No Frills, Food basics, etc.), and descriptions were much better than the other delivery services I have tried.
    I did not have to wait a week or more for my delivery as there were lots of delivery dates and times to choose from and unlike other grocery delivery services, there are no additional fees besides the $7.99 delivery fee.
    Voila had a lot of sale items in each grocery category which of course I took full advantage of.
    Most of the typical items you find in a Sobeys store are available under the Voila service.
    The website is very easy to use and also offers suggestions based on your searches and items added to the cart.
    I was very impressed at how frozen my frozen items were still when they were delivered just as if I opened the freezer at the store to add to my cart myself.
    I tried multiple different types of produce to see the quality and was amazed as they were all top shelf such as lettuce, apples (not all bruised) bananas. The fresh meats and cheeses as well also had a long expiry date so I didn't have to rush and eat it all before expiring.
    Delivery was a breeze the driver came within my 1-hour delivery window, rang the doorbell, backed off, waited for me to answer then told me he was going to bring the groceries and put them on the porch and then he rang the doorbell again to let me know to come and grab them.

    Normal item prices and quality were on par to the same level of grocery store, Metro, Sobeys, etc.

    I am definitely recommending this service to all of my family and friends as it is very easy and competitively priced and you don't have to even leave your house :)

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.