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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.7/5
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    Recommended? You Betcha!
    September 03, 2020
    Ontario, Canada

    Voila by Sobeys saves me precious time

    Voila by Sobeys saved me precious time at the end of a busy work week. It was wonderful to come home to colour coded bag handles separating frozen from pantry groceries. Quality food selection was available from both Sobeys and Farm Boy. The $7.99 delivery fee was a bit expensive but it was a quality service. I would highly recommend this service.

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    4.0/5
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    Recommended? You Betcha!
    September 03, 2020

    A Bit Expensive - But SUPER Fresh

    Initially I had trouble with the website, however it seemed about a week later they made some revisions and I had a much easier time. Initially, I was able add products into my cart that were out of stock - this only showed up at the check out process. The update made, allowed you to see the product was out of stock upfront - much more helpful.

    They keep to their timeframe of delivery! I was still waking up when my driver showed up. He was really friendly and you don't need to worry about porch theft, as they won't drop it off unless you are there.

    The food was super fresh! Not a complaint here! Other services, fruits and vegetables are hit and miss on freshness and how long they will last. I think as this comes from the warehouse, it's the freshest possible! HUGE kudos on this.

    Lastly, the prices are a bit more expensive as is the delivery fee (against other comparable services) HOWEVER, I was able to snag a FREE package of Angus Compliments burgers, so it more than paid for itself. I will definitely be trying this service out again. Hopefully they come up with an annual fee.

    My review is part of a Product Review Club offer.

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    5.0/5
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    Recommended? You Betcha!
    September 03, 2020
    Ontario, Canada

    Voila by Sobeys; you need this in your life!

    I LOVED my Voila by Sobeys experience, from creating great an account, shopping, placing an order and check out, this was a fantastic first time experience with grocery delivery!

    The website is user friendly, and the hidden gem you won’t find in store?! Sobeys “Flash Sale” items, discounted up to 50%, amazing!

    Delivery was next day, and not only did the driver call ahead of time, he was professional and paid such attention to prepping our items and the delivery process

    All items were as ordered, with some being less then the posted cost. Fresh, quality products:
    Dairy
    Meats
    Produce
    Frozen foods

    I will absolutely continue to shop Voila by Sobeys.

    Don't forget to disclose that you had received a discount as part of a Product Review Club offer.

    Updated On: September 04, 2020

    I received a discount as part of Chick Advisors Product Review Club offer.

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    2.0/5
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    Recommended? Fugheddaboutit!
    September 02, 2020
    Ontario, Canada

    Limited selection

    I did not place my order with Sobeys Voila.

    After going through their site and reviewing the products I was disappointed that there was little to no selection of organic items.

    I would rather group my order with another retailer that can provide organic selection.

    Thank you for the opportunity, but it was not a right fit for me.

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    4.7/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Would use this service again.

    This coupon came at the perfect time. I was happy to try out this new service. One thing I loved was that you can get products from not only Sobeys, but also Farm Boy and Well.ca. All the produce I ordered was fresh. Delivery was bright and early and had a reminder call. Would recommend this service and would use again.

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    4.2/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Worth every penny!

    I received the offer from Chick Advisor and contemplated about the offer, as I know Sobeys is expensive and I rarely shop there for that reason. I thought heck why not give it a try considering the COVID-19 pandemic and not wanting to head to the store myself. I placed my order online, very easy and I was pleased with the selection of groceries I could order. The delivery driver called me ahead of time to let me know when he would be here and very punctual! Everything was fresh, cold and/or frozen. I would rate this service a 4* and would definitely would recommend to my friends and family.

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    5.0/5
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    Recommended? You Betcha!
    Anonymous
    September 02, 2020

    I ordered yesterday and today recieved my groceries. I wound definitely buy again and I will recommend it. I want to especially thanks Elias (driver) for his excellent service! It's really nice to have someone that explain everything and with such a nice customer service!

    Anabelle Garcia Moreno.

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    4.7/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Quick and fresh

    Voila service has a cheaper delivery rate than most competitors out there. Their prices are great and it was easy to add to cart and checkout. Delivery was speedy and the produce was fresh. Would use again

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    4.0/5
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    Recommended? You Betcha!
    September 02, 2020
    Ontario, Canada

    Easiest Shopping Experience

    This was one of the easiest most efficient shopping experiences, I have only had one other grocery delivery and it was awful they took forever to deliver my order and there were so many hidden fees.

    With Voila the website was easy to navigate, our order arrived on time, everything was accounted for and the order was correct (which is unusual for grocery delivery).

    The only downside is the selection, I wish there were more products but I’m assuming that in time they will add more.

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    3.0/5
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    Recommended? Fugheddaboutit!
    September 02, 2020
    Ontario, Canada

    Not the best value for me

    I find that sobeys prices are a little higher than most other stores I shop at. Even sale items are not the best. If you also use coupons, shopping online is not the best way to get your groceries. You won't be saving any money in the long run, since you also have to pay for shipping. I did not order from them, so I have no review on the ordering process, the time frame it took to receive my order or the quality of products once received. If you're strapped for time, and not on a budget, then I would recommend getting your groceries online. But for me, its just not worth it.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.