91% OF CHICKS DIG IT
Easy to use
Website easy to use, nice pictures and search bar easy to find. There is a section for promotion items. Easy to find basket after items are finished. You can easily delete items you have changed your mind on. Great checkout process and easy to use and select your delivery window. They called 15 mins prior to delivery to ensure you are home. They will not leave your items if no one is home. I was told by my Cornell delivery person. They also described to me the process for checking your items once received before the driver leaves. My groceries were packed with care in paper bags. The delivery driver brings the bags in bins to your door. All my items were there nothing missing. Will definitely be ordering again. All my cold items were cold and all my produce fresh. My bakery items were fresh and not damaged.
Too expensive
The delivery fee I found extremely high compared to other services and the general price of groceries I just couldn't justify compared to what I normally spend. Also found the website for ordering not as user friendly as others and it didn't show me sale items until the final check out page and at the last page it showed me a bunch of items that were out of stock which was frustrating
LOVE IT
Super fast, easy and very efficient to handle! I love using this app! It has been a great change in it. Will definitely be sending my code to everyone!!
Easy to use
Voila grocery delivery was a positive experience for me especially because of its effectiveness, freshness of products, and ease of use. I value the large assortment of products offered, the simplicity of ordering via the website or app, and the dependability of delivery or pick up. Overall a very positive experience and wonderful customer service.
Too high grocery prices and long wait
Comparing with other grocery delivery services, products from Viola are more expensive, plus delivery on the same day is not possible, minimum the next day.
Love this service above the rest
I have used a lot of different grocery delivery service, I feel Voila is the best one. The produce is fresh to your door. I am always wary with others picking my produce for me as the may not look around for the unbruised or best date. But I feel I got really good products this time!
Amazing service
Doing grocery takes too much of my time picking up stuff, I got it all online and delivered to home. Everything was really fresh and it ia so convenient.
Attention to detail
nd let me tell you @voila.ca exceeded àll expectations! Thanks to @thisisbutterly for the chance to review.
My first ever order from Voila and what a wonderful experience. Easy to order, plenty of updates about my order and schedules delivery. Plus the driver called me to make sure I was home because they are not allowed to leave groceries unattended. He was super friendly and ensured I checked the items to make sure there were no quality issues. Highly recommend 😇
Quick and easy service
I haven’t used the Voila service before and found it very quick and easy to do. Everything I was looking for was available, and I did the cut side pickup option which was easy. The stall was clearly marked and I did not wait long for my order to arrive.
Voila service delivers but....
Hi, i was selcted by ZButterly to try out Voila and get $25 over a $75+ order including free shipping. The ordering process was good , I know it would be easier on subsequent orders as it saves your favourites etc. The coupon code Butterly gave me didn't give me free shipping at all, it was $4.99 plus tax. The products were selected well, bagged well, i like the paper bags they used, the delivery was in the time window I selected, i received the courtesy call that they were on their way, the delivery was polite friendly and professional. I would use Voila again but only if if circumstances like illness or whatever meant I couldn't go out and shop. For me having to pay the deliver fee when I was told it would be free was a unpleasant surprise. Also I mostly bought only items that were on sale as that matches the flyer prices, otherwise i felt the Voila prices were inflated. Due to this I know won't make Voila one of my regular grocery shopping choices which is too bad. (I am not close to one of the Voila pickup stores). But I am super glad that Butterly chose me to try Voila though!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.