Great and convenient service

The service was convenient and on time. I got a curtesy call from the delivery person 10minutes before they arrived to ensure I was home. Loved that! I will definitely use this voila again

Convenience at Your Doorstep

Carefully selected hand picked fresh products from a wide selection of groceries. Order your groceries with a few taps on the app or website. Select from produce, premium cut meats , health and beauty products. Take the hassle out of navigating busy aisles and long check out lines.

A convenient option if you don't have a car or not in any hurry to get your groceries. Groceries are packed from select locations even though I had a location less than 5 minute drive. I had to wait the following day to get my order. Delivery cost was reasonable and the driver called ahead to confirm I was home as they do not leave the items at the door. My order was carefully packed on arrival. He thoroughly informed me about the service and confirmed I was satisfied with my order before leaving.

I would caution on visual representation of the items especially produce and meat packaging as they my be smaller physically than on the site.

Overall this service is convenient for those would like to avoid the store , immobile or has no time to shop due to multiple responsibilities. Few taps on your phone or website and your grocery is delivered to your door.

Great!

It’s such a great service! I liked that voila delivers high-quality groceries to my door, which is great for when I don’t want to brave the outdoors! I was able to order with a discount code, and I’m very satisfied with my experience!

Great Service!

This was my first time using voila, after I got the opportunity to save $25 through Butterly. I put in my order and selected my delivery time. They were prompt and delivered my order on time. They were also very friendly and explained to me the delivery process. Very good customer service. I checked all my groceries and everything looked great. My frozen things were kept frozen, my bread was not squished and my produce was nice. Overall I think this is a great service and was very happy with it.

Great experience.

I was incentivized to try Voilà. The ordering process was fairly simple, and once I figured out how to find exactly what I was looking for, found the process to be quite easy. One item was unavailable in my area at time of ordering, and the site let me know when picking a delivery spot. I appreciated being able to change this right away, instead of finding out at delivery! The delivery charge was minimal which was great! The slots available were next day starting at 5am-this would be really convenient for a lot of people! I received a phone call to tell me they were in the way. I was told which bags had frozen and fridge items. The young man who delivered was very nice. My items are all in great condition. Frozen is very frozen, produce is fresh! All in all, this was a great experience and I’d do it again!

Great grocery service

Voila grocery service for pickup and delivery is such a great option and something everyone needs to try. My items were very fresh and nothing was damaged

Excellent

Easy and efficient way to ordering groceries. Happy to use it again for all my shopping needs. Highly recommend this service to everyone to try out atleast once.

Amazing service!!!

I was gifted a coupon to try the voila grocery delivery service! It was so easy to shop through the app, and the delivery was too notch! They called to confirm I was home, and then explained how the control the temperature during delivery and the checks they do on my groceries! Everything arrived in great conditions, and the produce was perfect! I will definitely be using them again, as sometimes, I just don't have time to even grocery shop, and they make it so easy to shop the sale items, so saving money that way!!

Convenient but items not very fresh

It’s definitely convenient but the product selection was a bit annoying. Basil did not look fresh. On speaking to customer service they’re refunded 1.82$. The bananas are as green as Shrek. Definitely cannot be eaten until next week. The dragon fruits were awesome though! Would order if in a pinch!

Best Grocery Delivery Service

I was chosen by Butterly to try Viola. I have tried many grocery delivery services and this is by far the best. They pick and pack your groceries with the most care. All my produce was fresh and arrived without any damage. They packed all my frozen foods together and kept the fragile items in another bag. The groceries arrive in a freezer truck and they made sure all my frozen items were still at the optimal temperature before unloading them. The driver called before leaving the store to confirm I was home for delivery. All my items were brought right to me as well. Seems silly to say but I have had other services drop my groceries at end of my walkway on the sidewalk and just drive away. All those extra steps really makes a difference. If you do pay for delivery it is by far the cheapest as well.
Happy we finally have a grocery delivery company that cares and has properly trained staff. Hope they will become the delivery service for all grocery stores.
My only complaints are I couldn't find all the flyer deals on Viola site, and when items are sold out you don't know till check out and it is a hassle to go back remove and find a new item.