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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    3.0/5
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    Recommended? Fugheddaboutit!
    November 25, 2021

    Site needs work. Hard to find regular items.

    I am an online shopper and have been since before the pandemic. I live Sobeys so was excited to try Voila but unfortunately getting the items I regularly find in store was difficult and not worth the effort. If I have to go in for some things I may as well go in for all.

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    4.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Great service wow

    This was great and so easy to do with my kids in the car. Select from home and then pick up. Don’t have to drag two kids around the store and find everything. Time saver :)

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Didn’t get out of my car in the pouring rain

    Fast service, accurate order. I was only waiting in my car for a few minutes when my groceries were packed into my trunk. Very happy!
    My bread was fresh and the groceries were packed in the bags very well.

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Great service

    Loved the service it was on point and just what I had imaged from such an awesome chain of retailers really went above and beyond my current expectations

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Easy

    I like this a lot better than pickup at superstore, will definitely be using the service more often now that it is available in our area, easy pick up as well

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Fast and easy

    This was my first time using curbside pick up. I was worried I would not get the best cuts of meat, but they did not disappoint the cuts were excellent. All my product was packaged correctly and the baked goods were very fresh. Will definitely use this again

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Great team

    I have placed a voila order to pick up but was not able to pick it up at the same time I planned. Called the customer service and they were very understanding and gave me the whole day to pick it up, called me later to confirm that they will be available until 9 pm and I am very welcome to come at anytime. I arrived and It was very easy to call them to bring out the order. They placed the order nicely in my car and asked about substitutions. Later I received an email refunding me the difference of my substitute and charged me for the original item I ordered. Very professional packaging and super sweet staff. Will diffidently use this service again . They also have many time slots were the service is FREE. Which is not an option in many other pickup services.A very nice message was left in the bag with discount code to use towards my next purchase.. Highly recommend VOILA

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    I’ve already used Voila again!

    After using Instacarts service previously, I was a bit skeptical of Voila - but they definitely exceeded my expectations. It took only 10 minutes from the time we confirmed we were in the parking spot for them to bring out the order and carefully pack it in the trunk of the car. We got some great quality meat and have eaten some amazing steaks for dinner!

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Same Day Pickup!!!!!!

    It was fantastic to be able to get same day pick up! Site was easy to use, prices seemed good and the service from the staff was fantastic.

    All my items were packed nice and items picked for me seemed like the same I would have grabbed for myself.

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    5.0/5
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    Recommended? You Betcha!
    November 24, 2021

    Voila! Your groceries just like that!

    I don't often shop for groceries online but Voila makes it very easy to shop and use. I would consider using this service again if I needed or wanted to shop online for groceries.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.