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4.4/5
789 reviews
Voila Grocery Delivery and Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    2.8/5
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    Recommended? You Betcha!
    September 22, 2020

    I enjoyed the experience but still prefer to go to the store in person. It's a great service espicially during this pandemic. Good service for seniors or people with no car.

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    4.5/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Would definitely recommend!

    With the current situation and pandemic, this is a great feature that is offered. Everything is delivered right to you and no contact is required.

    My driver was super friendly and was right on time! He unloaded everything I had ordered and no mistakes were made. Everything was fresh and the selection of items offered seemed better than other delivery Services. Though prices may be high for some products, it’s worth it for the convenience of not driving, especially if you have children or are busy with work and other commitments.

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    3.0/5
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    Recommended? Fugheddaboutit!
    September 22, 2020
    Ontario, Canada

    Not worth it

    I got this offer. But i kinda regretted it later on because i had to spend minimum $100 for this to work. And even after the discount from chickadvisor my bill was high. Its very expensive grocery. I still prefer walmart to get my groceries as its much cheaper. Will not recommend.

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    3.5/5
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    Recommended? You Betcha!
    September 22, 2020
    Canada

    Convenience and Quality!

    This service within a COVID reality eliminates excessive trips to the grocery store. I liked the variety of offerings online and the speed in which my order arrived. I would recommend the service to friends and family.

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    2.7/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Home delivery by sobeys

    I don’t like my veggies to be picked by someone else, it turned out that i was right
    Over all great experience for someone who never got their groceries delivered

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Great option for someone with little time like me

    I want to start that I had received a discount as part of a Product Review Club offer, but this doesn't change my opinion on my experience.
    As someone trying to juggle online school myself and with a child, I was very excited to be apart of an opportunity that would make shopping hassle-free.

    The navigation of the Voila by Sobeys website was smooth and easy. The breakdown of the subgroups of groceries was well defined. I was able to find the sale items as they were on bold and on the top of the subset. The booking system was effortless and straightforward.

    The van that delivered the groceries clearly labelled that they were from Voila from Sobey's and were very friendly and maintained a reasonable distance, making me feel safe.

    The food quality was perfect, and up to my standards of choice. I was quite impressed as it saved me hours of shopping, and I could accomplish other tasks I needed to do that day. Highly recommended for anyone who doesn't have time to go shopping or doesn't feel safe going out.

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    4.7/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Convenient and Great Quality

    I would highly recommend this delivery service to anyone not comfortable leaving their house right now, unable to leave or just for convenience purposes. There were appointments available for the next day, making it a very reasonable wait time.

    The price point for delivery is a little high at $7.99 which may prevent some from using the service, however the quality of items provided really coincided with that price point.

    The delivery person called when they were on their way, and explained how the process all worked as it was my first time ordering. They explained that bags with green stripes had the cold food that needed refrigeration or to be frozen. I thought this was fantastic, as sometimes you aren’t able to put the groceries away immediately. This system allows you to easily see which food NEEDS to go away immediately, and which can wait.

    I am always leery of others picking my produce, however it was fresh and I was completely satisfied with it! Everything was packed nicely and it looked like care and consideration was put into the shop, packing and delivery.

    They encourage recycling of the bags used by offering a discount on returning the bags (I believe, I didn’t quite understand but I think that was what they said) however due to COVID they weren’t charging for bags kept at that time.

    I received a discount as part of a Product Review Offer. I may not have tried this service without the discount, however I’m so glad I did. If I’m unable to go and get grocery items myself, I would definitely use Voila by Sobey’s again. Even with the higher deliver fee, I can be confident that I’m getting fresh produce and quality items.

    Lastly! Shopping on the site was so easy. They even have a sale section where you can browse all the sales. I was able to save an additional $13 by finding what I needed in the sale section. It was quick, easy and very straightforward.

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Never going back to regular grocery shopping!

    I am blown away by how amazing this experience was. It was super efficient to shop online and modify my order as needed before the cut off period. There was a large amount of delivery availability throughout my desired delivery day. The quality of the product was actually great, I was pleasantly surprised as I was worried about the quality of produce. I will definitely be utilizing this service again in the future!

    Updated On: September 22, 2020

    Of note, I received a coupon as part of a product review club offer.

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    4.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    VOILÀ BY SOBEYS REVIEW

    I received this discount as part of a Product Review Club offer. I found the delivery to be efficient and my order was accurate. I enjoy the variety of products that Sobeys offers. I would definitely recommend this service to family and friends. 8/10

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    4.0/5
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    Recommended? You Betcha!
    September 21, 2020
    Ontario, Canada

    Great Service!

    I received a discount as part of a Product Review Club offer, spend $100 and receive $25 discount.
    The website was easy to navigate, they arrived on time, products were fresh, and service was great!
    I don't typically shop at Sobeys due to high prices, however when they have a sweet deal, typically in meats and fish, I stock up!
    I have shifted most of my grocery shopping to online given today's times, and would definitely consider Sobeys Voila service again to stock up my freezer on super deals.
    CONS: delivery fee

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.