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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    So convenient

    Totally appreciate the delivery service - the customer service is great and the prices are reasonable. Saves time and energy for things that matter

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Easy and fresh

    I have ordered groceries using Voila twice and both times I was very happy. Placing my order was easy and I was able to choose a time slot that fit my schedule. On the day of delivery, I received a call from the delivery person letting me know they were 15 minutes away. Both times, the delivery person was courteous and friendly. I received all the items I ordered and everything was in perfect condition. The only thing I would suggest is having more fresh produce available for delivery. It seems my area doesn’t have a lot of fruits and vegetables available.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    New Grocery Delivery In Town

    I've been anxiously waiting for Sobey's to introduce their delivery service and they haven't disappointed. Fast, convenient, and easy to use it has all the benefits of the popular grocery chain right at your fingertips (and to your door). Would definitely recommend especially when you are crunched for time or want to limit your outdoor interactions.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Great delivery service!

    We tried voila for the first time last month and we were extremely impressed. This was our first time getting a grocery delivery. It was very efficient and fast! Sobeys does have some Items higher priced compared to other grocery stores. But I was happy with everything I got and how great the service of the delivery was! I have recommended it to some friends in town because I was so happy with the service!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing! Fresh, on time and great prices!

    I have always been skeptical of grocery delivery services, but Voila by Sobeys was a game changer! The prices were great and the service was great.. I received a phone call on the morning of the delivery to make sure they had all the right contact information and the person who arrived with the delivery was very friendly. All of the items I ordered were available and I even received a free product (carton of OJ) as a bonus. I have already recommended this service to others and I will use it in the future when needed.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Voila is fast, simple and safe!

    I've used Voila several times, with a call confirmation before drop off, communicative serive, and most importantly, fresh temperature regulated produce, Voila stands out from the crowded online grocery market. Would recommend!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Good

    I will recommend it

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    5.0/5
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    Recommended? You Betcha!
    September 23, 2020
    Ontario, Canada

    Was so easy and convenient

    I was given a $25 dollar upon to try voila it was easy to select items and checkout the product arrived this morning on time and I was greeted by the driver wearing proper ppe he was very friendly and asked if it was okay to place groceries in the porch everything was packed,properly in the bags and was very fresh thank you!

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    3.3/5
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    Recommended? Fugheddaboutit!
    September 23, 2020
    Ontario, Canada

    Too expensive

    As much as the quality is good but the service is too expensive. So, at this cost the delivery should be free. This is definitely launched to make money at the time of a pandemic.

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Total game changer made my week so much easier !

    The website was very user friendly and it was very easy to place my order . I enjoyed the fact that I could place my order and then continue to add items I had forgotten until the day before my order was delivered. Saved me so much time and was so convenient to have that feature . So many times I've left the grocery store to come home only to remember I forget this , I forgot that . Not with " Voila" it's been a life saver for me and my family. I am so happy I was introduced to this amazing service.



    I received everything I ordered and even got the weekly free offer which was a box of burgers my understanding is that item changes weekly but they were amazing ! Very fair pricing , produce was super fresh and they even have a great guarantee if you are not happy with what you receive. Absolutely amazing customer service . The woman who delivered my groceries called me upon arrival to inform me of social distancing protocols in place to keep everyone safe and I was very greatful that she went above and beyond my expectations! I will be using this service and to anyone who is considering using Voila , do it you will not be disappointed! Thanks Voila !

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.