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4.4/5
702 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca
    FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Great Home Delivery Service!

    This was my very first time using a grocery delivery service. It was easy to order online with the different categories (breads, meat, frozen, etc). The prices on most items are what you would find in store and the delivery fee of $7.99 is cheaper then most places. There is even a sale category. The delivery was in the time slot I picked, you can get it as early as 6:00am the next day! The delivery man was very friendly and showed me inside the truck where the frozen food is kept and the fridge items. All items are checked by temperature so they remain frozen or cold. My items were all bagged and everything I ordered came in. One bread item had an expiry date within 3 days, and Sobeys gladly gave me a refund for it. I also liked that I could order food from Farm Boy which has many gluten free items which I need in my house.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    I haven't walked into a grocery store in weeks!

    I was lucky enough to get picked by the review program "Chick Advisor" and try this new program out. I was skeptical because I've tried things like this before and either the delivery fee was ridiculous or items wouldn't be available and I would have to start from square one. So going into this I wasn't exactly optimistic. Let me start off by saying I haven't walked into a grocery store since trying the review program and thats because of voila by sobeys is the best! The fee is only 7.99, you can pick the delivery time and date. They are incredibly reliable and punctual. From picking a time slot and date, to then picking out items and simply adding them to your cart, and checking out. They really did think of everything. Its simple, easy to use and if your item isn't available you will know right away, and just again so simply click it out of your cart. So far I've done my bi weekly shopping for about 2 months now and haven't had an item missing or out of stock. The service member to deliver your groceries is polite and very helpful. I live in a sloped basement and to get down the stairs out the side entrance is quite small, these lovely men and women have not once complained or looked upset about it. The professionalism is unreal! I'm so happy I got picked for that review program with chick advisor because if it wasn't for them I would have never trusted online and grocery delivery again!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    best delivery service everrrrrr

    this place gave the best service. I received the freshest produce and the way the separate their pantry and fridge items by bag color was impressive. the driver was also very kind. the best strawberries I havetasted in a very long time.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Best delivery service by far

    My husband and I have now used the Voila delivery service twice and both times everything was easy,_x000D_
    Smooth and perfectly timed! The driver delivered everything and even helped bring it to our door.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Voila by Sobeys

    I’ll give Voila 4 stars because it is a bit expensive than the other competitors. The have fresh produce & my frozen items came frozen! Yay! It was a pretty easy process & professional process. I have and will recommend this service to family and friends.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Convenient service for busy people

    I really enjoyed the Voila service. The website is easy to use though I was confused why the flyer specials weren't available on the online ordering site. There could also be more information added for certain products, like nutritional info and ingeriedent lists, especially for people who have allergies. The delivery guys were very polite, called ahead to let me know they would be arriving soon. They also told me they wouldn't be able to come into the building so I met them in the lobby with a grocery cart. Everything was accounted for and intact. This is a great service for people who are busy or isolating (but willing to go down to the lobby). I would use this again, especially if they had more promos and included flyer sales in their online ordering.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing

    The customer service amazing. My food was delivered on time and super organized for easy put away. I have now used them a few times and will continue to because they are priced to work.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Good fast service

    We enjoyed our voila delivery given Covid we figured this would be a great way to try ordering groceries online. Everything arrived on time and the delivery was accurate. Only negative was that we were unable to order fresh produce through the service at the time we placed our orde.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Reliable, Friendly Service

    I have used Voila several times now and I really like their service. They are very punctual and will call you to tell you when they are less than 10 minutes away. They keep all the cold products together in one bag. I also like how you can get selected Farm Boy products, which is handy because the nearest Farm Boy store is 40 minutes away.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Great service!

    The website and app are both very easy to use. I bought frozen and refrigerated items as well and they arrived perfectly. I am definitely going to be using this service again. The driver even called ahead of time giving me enough time to get my newborn ready to go downstairs. My buzzer isn’t working and the driver very kind and brought up the groceries to my apartment... over all I think you should try it

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.