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4.4/5
702 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca
    FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    July 15, 2020
    Ontario, Canada

    THE BEST ONLINe DELIVERY!!

    I am the happiest customer. I finally found a delivery service that is reliable, clean, efficient, and friendly!! The web page to pick items easy to work.
    I put my order in at 4pm the day before and it was delivered to me the next day at 7:30am!! No questions asked. I received an email an hour before saying the delivery has been packed and a call 10 mins before arrival. My delivery person was attentive, clean, polite, and well versed on company policy. I will definitely use them again!! $7.99 delivery charge....that is nothing for this great service.
    The company cleverly uses decomposable bags.Those with green handles have items for the fridge and need to be attended to first. Those with beige handles can wait. CLEVER....
    AMAZING they won a customer!!!
    #VoilabySobeys! I received a discount as part of a Product Review Club offer.

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    4.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    July 15, 2020
    Ontario, Canada

    This takes the stress out of doing groceries!

    This was my first time doing online groceries and being on the receiving end. I have always had concerns with food safety when it is delivered by a courier. Voila! put me at ease from the moment I saw the truck driving into my street. It is a professional courier who comes with a company branded truck. Inside it, there is a refrigerated area and a freezer area. The food was very well bagged: all the pantry items together, all the refrigerated items together, all the frozen items together and all the personal items together. It made it very easy to either put things into the fridge immediately or place them to the side for isolation.

    The courier was very courteous and punctual. He phoned prior to the delivery to confirm that he would arrive in 10 minutes. He arrived on time and placed the groceries on the front step as agreed upon on the phone, so as to ensure physical distance is maintained. He provided verbal reassurance that all purchased items had been accounted for and nothing would be missing from my order.

    The one area where I would give it room for improvement is the selection of products online available for purchase on voila.ca. There were items that I regularly purchase in-store at Sobeys that were not available online. However, if you're not looking to buy specific products, this is a good option for staying home during COVID-19. It is also budget friendly as there were items on sale which I took advantage of and stocked up on.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.