We would like to send you notifications on the latest Product Review Club offers.

4.4/5
698 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca
    FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020
    Ontario, Canada

    Quick & Easy

    From start to finish Voila by Sobey's is an excellent company. The website was easy to navigate even on my phone. Scanning for what I needed was surprisingly quick. Making the payment and setting a date for delivery was easy. It all arrived the next day. The delivery man was quick & polite. This was the first time I used a grocery delivery service. I was really impressed with all of it and I would recommend this to anyone that doesn't enjoy grocery, lacks the time or the energy or just would prefer the convenience of it all. ⭐⭐⭐⭐⭐ Definitely 5⭐'s.
    #voilabysobeys

    Updated On: September 28, 2020

    I would like to add I also received a discount code for my honest review. Thank-you Voila By Sobeys & Chick Advisor!! 🎉🎉🎉

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020
    Ontario, Canada

    Voila!

    I received a discount code as part of a Product Review Club. I had a great experience because it was super convenient. I was able to pick things off my gorcery list from Sobeys. There are other grocery stores you can order from, but I personally enjoy Sobeys because I find their fruits and vegetable fresher. I was able to choose the time slot for the next day for delivery. I like that the foods are picked at the warehouse, because that means limited contact during this worrisome time.

    Some things that I didn't like is the $8 fee is higher in comparison to instacart, which is their competitor. Especially since I can order groceries for the same day and at a cheaper price for Instacart. Groceries are pricier than at Sobeys and Farm Boy than other grocery stores, and then the fee is higher than competitors. I don't know how affordable this service is for everyone, especially when it would be great for companies to deliver groceries during the pandemic for a lower price that everyone can afford.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020

    This new service is a hit

    I’ve tried this new grocery delivery service a handful of times now and I absolutely love it! It has the lowest delivery fee I’ve seen so far compared to competitors. They have really good flash sale items! Ive been able to get a lot of things at half price from their flats sale items and I’ve been able to try some items I wouldn’t normally try because they were on sale. They even offer free items from their “compliments” line as samples for you to try. Ive been able to try shredded cheese, orange juice, and burgers! The delivery people have been very friendly and contactless delivery is great. They bring your bags up to your door and step back so you can bring them inside. I love that the orders are picked by robots so there is a lot less touching of your items. I wish they would add air miles and have the same prices as in their stores. Ive noticed sometimes when fruit is on sale in the flyer it is not the same price online. Overall i have really enjoyed using Volia and now that they have an app it’s even easier to navigate your grocery trip. If you haven’t tried them out, YOU NEED TO!

    Flag as Spam
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020
    Ontario, Canada

    Dtandard delivery service

    I really was at a loss for what to say. For me, it was a standard grocery delivery service that did not stand out above the rest. It was perfectly adequate. It had no benefits that make it any better than the competition, but nothing negative to put them below the grade either.

    The same issues I tend to have (availability of specialized products only carried by very select sobeyes locations for example being unavailable on the app) with other services were still here.

    Overall, its 100% fine.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020

    Great Service! Will use this again!

    Great Service! Will use this again! I like that compared to other food delivery services this one is coming from a warehouse not the actual store. All the products that I wanted were available and easy to find whereas from a store it was difficult to secure my products. Everything that I placed in my cart I received and there is no phone call back and forth with the store. It is also nice that Sobeys Voila offers Farm Boy and Well.ca products too! 2 other stores that I do shop at as well. I am very happy with their service and I would say it is super convenient at these times.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020
    Ontario, Canada

    A+ Service

    This was my first experience ordering groceries online. This service is recommended to those who don't want to be exposed to others and would like to have the convenience of having groceries delivered to their front door. My experience was very easy without any hiccups. My items were delivered on time and I would recommend this service as it was very convenient! Thanks again for including me in this offer.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.2/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020
    Ontario, Canada

    Great Way to Stay Safe

    I was given a $25 off $100 coupon thanks to the Product Review Club. Sobey's has recently started carrying more Farm Boy products so I was able to load up on those because the closest Farm Boy is one city over. I was really happy to receive this offer because I was able to save on groceries I love while also staying safe due to COVID! It was super easy to use and schedule my delivery! Will be using again in the future.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 28, 2020

    Very Impressed!

    Voila by Sobeys was the first delivery service I have tried as other services do not deliver to our area, so I was pleased already! It was easy to place my order online and select a delivery time. I had made mine for the following day. I received a call from the driver about 10 minutes prior to my scheduled delivery time to confirm whether the time was still convenient, and was explained that contact-less delivery measures would be followed. I was also asked how I would like to be contacted once the delivery had been completed (i.e. text message, phone call or doorbell ring). I asked for the driver to ring the doorbell. When I answered, I was greeted by a very friendly individual who took a few moments to explain the service to me as I was a new customer. He told me that they use shopping bags with different handles to indicate which items need more immediate attention (i.e. frozen foods). The service was efficient, very friendly and exceeded by expectations. I felt like a highly valued and appreciated customer. (Shout out to my awesome driver Utkursh!) I definitely recommend giving this service a try and will certainly consider using it again in future.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 27, 2020
    Ontario, Canada

    Voilà!

    Great service! My delivery driver called about 10 mins before my order was dropped off. Came promptly at the time I have it scheduled to be delivered! Or driver informed me that it was a contactless delivery, so once she arrived she gave us a sweet wave and placed our groceries gently on our porch. All of my groceries were there and you receive the best selection of your food, fresh and ripe! Excellent service for anyone with a busy schedule. Thanks Sobeys!

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 27, 2020
    Ontario, Canada

    Pleasantly surprised!

    I received a discount as part of a Product Review Club offer to test out Voila by Sobeys, a grocery delivery service. Ordering was easier than I thought it would be and pretty straightforward and simple. I learned you should always picked a delivery time/date first! Because this will affect items that are available and save you the disappointment of having added things to your cart only to receive a pop up when you try to book a time that the item isn't available (this was frustrating and disappointing for me... But I learned)

    The variety of items is quite good overall. You have all your necessities and then some. One thing I did notice is that the frozen meat and seafood section could use some expansion. I ordered eggs and none of them were broken (a fear I had). And the expiry dates on everything I ordered was very reasonable. Another fear I had was that I was going to recieve products that were at the end of their life.

    You can get some great deals from the flash sale and sale sections, the price is comparable to what you'd get at an in-store sale. Check out is a breeze and you can modify your cart until the evening before your order is to arrive. Delivery was seamless and right on time! It's an hour block and my order arrived right at the top of the hour. I definitely wasn't expecting that. It was nice. The driver was very kind and took the time to explain the service since it was my first time and also the changes they've made to their bag deposit program due to Covid.

    I'm glad I was able to test the service, I was skeptical at first and I'm someone that would prefer to go to the store to pick my own items. That being said now I know that if I can't go, I can trust Voila by Sobeys to deliver and I won't be disappointed!

    Flag as Spam
    Member tried this product as part of the Product Review Club®

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.