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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    September 25, 2020

    Best Grocery Service!

    I have used several grocery delivery services but Voila is by far the best. I always receive a call from the driver, and feel good that my groceries are temperature controlled and checked at time of delivery. I'm always advised in advance of missing items or substitutions, which seldom occurs. There are great deals to be had in the flash sales, and everything I've received has been fresh and in great condition. Even the bags are coded to show refrigerated / non-refrigerated items so you know which ones to empty first. Delivery is always on time and the delivery personnel are always friendly and helpful. Voila is hands down my favourite grocery service out there.

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    4.0/5
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    Recommended? You Betcha!
    September 25, 2020

    New and Improved way of Online Grocery Shopping

    Voila is becoming the latest and greatest new way of online grocery shopping. A few more tweaks of more grocery items, descriptions and availability and they are going to be the number one place for all of your grocery needs. Currently offering from Sobey’s, and Farm Boy they are sure to please. Bottom line, you get what you order, it’s fresh, great expiry dates and awesome sales. Customer service at it’s finest - what more do you need? Soon, It will be an easy choice; need groceries? Voila to the rescue!

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    5.0/5
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    Recommended? You Betcha!
    September 25, 2020

    Sobeys Amazing Service

    I tried this service for the first time. I was amazed. They were so prompt and professional. Everything was precise. Best service.

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    5.0/5
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    Recommended? You Betcha!
    September 25, 2020

    You know what your getting!!

    With Voila by Sobeys you actually know what you are getting and what your not. When you place your order a window pops up when you book the day and time to let you know what will not be available in your order for that day/time. This is HUGE, since I have been using other services since the Pandemic started, they do NOT let you know ahead of time what will not be available, so your taking your chances on what you will actually get or not get OR what they might substitute at their own discretion, which is usually not the product you would have chosen for yourself if you had the option._x000D_
    I love this feature, it makes such a difference, I know exactly what I am getting, no substitutions, not missing items, its great!_x000D_
    A couple other things I love about Voila by Sobeys is they charge much less for delivery then other services. All the food is kept in temperature controlled units in the truck so everything is very fresh. Also, their food comes directly from the warehouse not a store, so you know your are getting the freshest items._x000D_
    The driver always calls before he arrives, which no other service does. The drivers are super friendly, always neatly dressed and ALWAYS have a mask on, that is huge for me since I have high risk people in my home._x000D_
    Not sure what else to say, I am so happy with Voila, I have been using it every week since they started delivering in my area, they are great!_x000D_
    You gotta try them! You won't regret it.

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    5.0/5
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    Recommended? You Betcha!
    September 25, 2020

    Excellent grocery delivery service option

    I’ve used Sobey’s Voila grocery delivery service several times in recent months, and I am very, very pleased with every aspect of the service. Deliveries have been on time and the drivers have been very friendly, professional and helpful. They have been very careful to observe all safety protocols. Unlike other grocery delivery services, all of my grocery orders with Voila have been fulfilled 100%, with no “out of stock” deletions. All items have been of excellent quality and delivered in perfect condition. They even chill soft drinks for delivery. And on top of excellent delivery service, Voila has the lowest delivery charge of all grocery delivery services in my area. I am very, very pleased with their service.

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    5.0/5
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    Recommended? You Betcha!
    September 25, 2020

    Love Voila!

    I used Voila by Sobeys for the first time last week and I was impressed with the convenience of ordering and the flexibility and quality of the delivery services for my grocery order. All perishable items that I had ordered were fresh and appealing and the order was delivered in a safe and timely manner. i will be using and recommending Voila by Sobeys again and again.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Very professional

    So many things to like here, their own car, food from the terminal so no one else touched it and climate control trucks.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    aaaaammmaaazing

    so amazing and good would recommend to absolutely anyone anywhere anytime.

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    4.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing service with 1 hour windows

    So convienant and saves a lot of time. One hour delivery windows make it so convienant and everything is bag and sorted.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Fantastic grocery delivery service

    Using voila grocery delivery on a weekly basis during COVID has been lifesaver. Fantastic customer service and efficient, easy to use online shopping process. Can’t recommend enough.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.