We would like to send you notifications on the latest Product Review Club offers.

4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    March 01, 2024

    Convenient

    Good concept but I do prefer to shop for my own things. It is convenient to have your things arrive and not have to go out and appreciated the service

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 28, 2024

    An amazing delivery service from a trusted brand!

    I was so excited about this when butterly announced this new service for review and I was not disappointed!!

    Not only was it easy to pick items and easy to pay but it was easy for delivery as well. If you ware wanting a good service that you can depend on from a trusted brand you got it!

    The delivery was super smooth and easy, and hey why not ship from the comfort of your home right 😜.
    When we got our order the delivery driver was super super nice. They delivered all our groceries in some recyclable paper bags so there's no waste and it also was delivered with care! The delivery driver took there time explaining to us how the products are always kept at perfect temperature during delivery as they have a custom cooler in the truck so you can trust your food was delivered with the best quality.
    They also informed us that if there's ever any issues with product weather it be they are out of stock or the item was damaged they will call you up and offer replacement options making sure to confirm unlike the main apps where the person will just replace it with something else anyway.

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 28, 2024

    Easy to use

    Viola was easy to navigate and order from, with plenty of time slots to pick from. My order arrived in the schedule window and was accurate. It was convenient.
    However the prices for items are quite a bit more than other supermarkets in my area and there was a fee for delivery. I don't see myself using the service often because of the costs but it's nice to have it, if I need it.

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 28, 2024

    Professional grocery delivery service

    First time ordering from Voila and the service has be amazing. The web site was very easy to use and the emails were very detailed and helped a lot. The driver phoned in advance and was so very nice and professional. He explained how their service worked and he was on time! He was dressed clean and professional and he carried my groceries and explained everything so it was very easy to understand. Food all looked fresh and packaging was pristine

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 27, 2024

    Very convenient and accurate

    Website was very easy to use, I enjoyed browsing sale items as well as items I needed. Easy to update the cart when no forgot something. Delivery was efficient and correct and completed with a smile. They called me ahead of time to let me know when they’d be there and they were very prompt.

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 27, 2024

    Very thorough grocery delivery

    I received a free trial of the Voilà grocery delivery service. While I was not very impressed with the website when trying to place an order, the app is actually super useful and made it very easy to place an order. The website was frustrating because if you looked at something and then clicked back, it took you back to the very beginning screen, rather than to the one right before what you had been looking at. The products I received were great, and the delivery driver walked me through all of the different steps of the process. I like that this delivery service allows you to look at any products that could’ve been damaged during delivery and will replace anything that you are not happy with.

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 26, 2024

    Great service

    I was pleasantly surprised to see that i received every item on my order. I am a long-time user of Superstore Click and Collect, and I'm always prepared to not receive 2 or more things because it's out of stock by the time they pick my order.
    I used the delivery option. The price was decent and my driver came at 4:02 when my delivery window was 4:00-5:00pm. The delivery man was also delightful. I'll definitely be using this service again

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 26, 2024

    Freshly Delivered

    I saved a ton of time and effort this weekend. It was like having my superhero! #insertssuperherothemesong

    Honestly, I chose the early delivery slot, but I ended up sleeping through it due to the awesome weather change. I felt terrible because the delivery personnel was so understanding and did everything she could to get me to pick up. When I called customer service, they were incredibly helpful and arranged a new delivery time. I was excited to receive fresh and properly packed groceries.

    Overall, I received good service and was able to streamline the time I spend grocery shopping thanks to @Voila. If you're looking for a convenient and easy way to shop, then I recommend giving @Voila a try. Let's prioritize convenience!

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 26, 2024

    Easy ordering

    This was my first time ordering for a delivery. The produce was pick fresh and were high quality. The driver called ahead to make sure we were home to receive the order. The pricing and times for delivery were also numerous and affordable.

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 25, 2024

    Great Service!

    I recently had the pleasure of trying out Voila Delivery Service for the first time after receiving a $25 off coupon from Butterly, and I must say, I'm thoroughly impressed.

    One of the things I appreciated most about Voila is the convenience of their online ordering system. I was able to browse their selection, place my order, and choose a time slot that worked best for me, all from the comfort of my home. This flexibility made it incredibly easy to fit grocery shopping into my busy schedule.

    When my order arrived, I was delighted to find that all the items I had requested were available, with no substitutions necessary. The quality of the produce was great, and the delivery person was friendly and courteous. As an added bonus, I received a free sample to try, which was a nice touch. I also linked my Scene+ card to my Voila account and earned points on my order, adding even more value to the already competitive prices.

    Overall, I couldn't be happier with my experience with Voila Delivery Service. They've made grocery shopping a breeze for busy moms like me, and I will definitely be using their service again in the future. Highly recommend!

    Flag as Spam
    Review collected via Butterly Logo
    Member tried this product as part of the Product Review Club®

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.