Fiorio Square One goes above and beyond when it comes to caring for their clients and making sure everyone leaves happy and confident with their new look. Since my very first visit 3 months ago, I have come back twice because I’ve loved how my hair looks when I leave the salon. On my first visit, I had booked an appointment for a hair cut and two weeks later, I was back again but this time, for a colour correction. When I left the salon that day, I knew I had finally found a stylist and colourist that I could trust with my hair.
My most recent visit to Fiorio was just as pleasant as my past visits have been. I checked in about 15 minutes early at the front desk and the receptionist took my sweater to hang up and offered me some water. She showed me to the section where clients get their hair coloured as I was there for a colouring service on my red hair. My colourist, Milena, greeted me and asked what she was doing on my hair today. I mentioned that I wanted my roots touched up because they had grown out quite a bit and that I wanted to even out the colour from all the fading. She was excited and had left to go mix the colour. As she was doing so, my stylist, Savannah, had just walked in to the salon with her purse still in hand (I'm assuming she had just come in for the start of her shift) and before even putting her purse away, she came by to say hi and asked me how short I wanted my hair to be. Prior to my appointment, we had previously discussed that I wanted short hair but wasn’t sure what length would look good. I wanted a change so I showed her the length (which was quite a bit seeing as I had long hair to begin with). She asked to make sure I was ok with the length and when I said yes, she went ahead and cut it off right at the beginning and went on her way.
Milena had returned and started applying the product to my roots to lighten them so that when she applied the colour afterwards, it would even out. She was surprised at how vibrant most of my hair had stayed since red is the quickest fading colour. She had an assistant help with that and then after waiting about 10-15 mins, her assistant came by and walked me over to rinse my hair and give me a quick rough dry before applying the actual colour to my hair. Her assistant started applying the colour as Milena was finishing up with another client so that I wasn’t left waiting. She came back and took over colouring my hair and when everything was applied, she gave me a few magazines to read while I waited for the colour to process. When the time was up, Milena was working on another client so she had her assistant wash the colour out of my hair along with a head massage so I wasn't left waiting again.
Once that was done, she took me over to my stylist’s chair and brought my purse back to me that I had left at the colouring station. Savannah didn’t keep me waiting and after talking to her about what I wanted to do with my hair, she went right to work. Throughout the cut, she would ask for my opinion making sure she didn’t cut too much off and kept reassuring me that this was going to be a great change for me. Towards the end, she showed me what my hair looked like from the back and told me that the top looked a little heavy so she asked if I wanted to take a bit more off. I told her to do what would be best since I trusted her opinion. By the end of it, I quickly fell in love with my new cut (and refreshed vibrant red hair colour!). I was so nervous because I haven’t had short hair in about 5 years but Savannah did an outstanding job and I’m glad I went through with it.
Everyone who works at the salon are very professional yet friendly and aren’t afraid to come talk to you (or compliment your hair!) which is such a great thing when it comes to finding the perfect salon for me. It’s spacious and clean and they really make me feel pampered when I’m there.
The pricing is great because they’ve got a price that can fit your budget with different level stylists who are all very talented!
So if you’re looking to change up your hair, Fiorio Square One is the place to go. If you're looking to change your colour, Milena is the person you want to go to, she’s absolutely incredible - she’s the reason why my hair has become a more bright and vibrant red since first getting it coloured at a different salon. And if you’re looking to get a cut, I highly recommend Savannah - she is extremely talented and gave me the courage to rock the short hair! I’m so glad Fiorio is staffed with such amazing people, it’s the reason why I’ve become a loyal client to this salon.
I am very picky with my hair and i don't just go to anyone. But with Savannah from sq1 i have nothing to worry about she does great job with any hair style that i come to her with. She makes my experience at the salon a great one and comfortable. I recommend to anyone and everyone..
Always excited for my Fiorio appointment at Square One with Chris and Catherine!!! Best cappuccino EVER!! Best service EVER! I am moving to another city soon and will keep going to Fiorio Square One every 3 months! Woo hoo! Thanks guys! Oh...that reminds me...I have to make my next appointment! So excited!
I went to Fiorio Square One for the first time in April. I had been looking for a great stylist for the longest while. Upon calling they were very friendly and ready to help. When I told them my situation and explained that I wanted to keep as much length as possible as well as the fact that my hair is extremely thick, they had recommended a level three stylist. I had to cancel my appointment but last minute they took me in the same day! This time they said Savanna was available and that she was a level one. I went in a little nervous because I've has only bad experiences with my hair over many years. I explained to Savanna that I wanted to keep as much of my length as possible and try something new with my layers. Basically I wanted a new look but nothing too "out of the box". Savanna was extremely friendly and took the time to listen to what I wanted and even gave me advice on what would look good. Savanna had done everything I had asked her to and more! She's an amazing stylist who has a lot of knowledge and who takes her time in caring for her client's hair. I definitely would recommend anyone who wants a stylist who does an amazing job and listens carefully to what her clients want. Keeping my length is such a big deal to me and with barely cutting off my length Savanna has managed to keep my hair looking alive and fresh adding a unique twist to my cut every time!
I went to Fiorio in square one for the first time and asked them to book me in for a haircut with whoever they thought would be good to give me a complete makeover. They recommended me to see one of their male stylists named Chris. I'm so glad they did! I asked him his opinion on what to do and you can really tell that he loves what he does cause he got so into it with me and had me excited right away! He was very easy going to talk to and you could tell he's someone who is completely honest all the time which was refreshing. I have had so many compliments since then on my hair and I highly recommend this place to everyone!!!
I have thick, fine hair, perfectly straight...and Maria ruined it. She didn't listen to what I wanted because she was trying to sell me shampoo and conditioner before I even sat in the chair! I asked for side sweep bangs and she practically cut them straight across! The layers are choppy and not even.
Seeing all these positive reviews online had me convinced this would be the place to go. First of all, my haircut was good. Not great, but pretty average and I'm happy with it. However, the colouring job, done by Tami, left much to be desired. The customer consultation was a joke. She spent maybe 30 seconds asking me what I wanted and then went to prepare the colour. I ended up with the wrong colour, which she fixed after I told her thats not what I asked for. Her bedside manner leaves a lot to be desired and I would not recommend her services. Not only that, but despite using sulfate-free shampoo (and she recommended) and not washing my hair more than 2-3 times a week, the colour faded within 2-3 weeks. Disappointing considering how much money I spent on the dye job.
More than perhaps all of this, service at the front desk was just plain old rude. That's a pity. At a salon, you're selling an experience and if your front staff is going to be less than pleasant to your customers, then you've failed. While I was getting my hair washed, the employees were talking about other employees in a less than friendly manner. If you're going to gossip, do it away from your customers. So unprofessional.
All in all, exceptionally disappointed and I will not be returning, nor will I recommend this place to any of my friends and family. Attitude adjustment needed.
I just got my haircut at Fiorio Square One by Maria!
I've never been more thrilled! She was so easy to talk to, and understood exactly the way I wanted my hair to turn out! I look like a bombshell! Finally, I have a stylist that I actually will return to.
Thank you Maria! You rock
I've been getting my hair done here for some time now. I always see kelly for my colour and she is AMAZING! I recommend her to everyone! I always get compliments on my hair colour and every time I go to kelly she listen to exactly what I want and always adds her professional suggestions! I've never been disappointed! She is an amazing colourist, very sweet, nice and professional. I've gotten my hair cut by a stylist named Chris. He also listened to everything I said that I wanted, added his suggestions and then listened to my feedback. He was very professional very funny and overall the best time I've ever had getting my hair cut. I've very particular about my hair and he did an incredible job! I can't find a single thing I don't like about it, its absolutely flawless! If you want to look and feel great! Go see kelly and Chris!!!
My first time at Fiorio Square One: Kelly was my colorist and she is fantastic! She evened out my hair color seamlessly. For my cut I saw Tommy, and was I ever impressed! He actually listened to me when it came to my wants. I am never going anywhere else, I have finally found my hair salon! I no longer have a multicolored, dry, dull head of hair. My hair is shiny and beautiful, thank you Fiorio Square One!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.