Revive Superfoods Smoothie

My overall rating

I strongly advise anyone interested to go with another smoothie company. I tried them based off one of the ads on Instagram and now regret it. There was only 4 hours between the time I got my first box and when I was charged for my second box. I...   +

I strongly advise anyone interested to go with another smoothie company. I tried them based off one of the ads on Instagram and now regret it. There was only 4 hours between the time I got my first box and when I was charged for my second box. I tried the smoothies the morning after I received them and was not pleased. They tasted freezer burnt. I then realized that they had already charged me for another box. I contacted customer service immediately to cancel and they said there is no way to cancel or refund me for the second box. This baffled me because the second box wasn’t set to ship for a whole week. There is no phone number to get a hold of them. My emails were being ignored. When I did get a response, it was a copied and pasted email that I had already received. My frustration continued to build over the 6 days I was trying to get in contact with them. Not once did anyone apologize or offer a solution to the problem. It was the worst customer service I had dealt with in years. They have completely stopped responding to my emails regarding this. The second box they were unable to stop arrived yesterday (2 days late). There was no ice in the box like there was supposed to be so all of the fruit was melted and smelled foul. Just disappointment after disappointment. There are other companies out there that do the same thing. Try one of them, if not only for Revive’s horrible customer service, but the smoothies aren’t worth the price either.    -