Tracy Nails and Spa

My overall rating

I went to Tracy nails (Dec 22) to get shellac manicure and regular pedicure. The nail technician took her time and did a good job, however, one day later my manicure chip (Dec 23), and 2 days later my whole thumb peeled off (Dec 24). I went back...   +

I went to Tracy nails (Dec 22) to get shellac manicure and regular pedicure. The nail technician took her time and did a good job, however, one day later my manicure chip (Dec 23), and 2 days later my whole thumb peeled off (Dec 24).

I went back (Dec 24) and they said they would fix the damaged nails but they made me wait 1.5 hrs from start to finish (including waiting time) to fix 2 nails and touch up the rest (they ask me to leave and for a bit and come back, and even when I returned they still made me wait).

On Dec 29, three OTHER nails completely peeled off (2 nails are shown in the pics). On the other nails u could see clear air bubble forming underneath. At this point I was on a trip out of the country. When I called in and informed them that yet again my nail peeled they told me to come in. I had to explain that I couldn't come in until a week later since I wasn't in Toronto. They were extremely rude and made it seem like I was making things up. I asked them for an e-mail to send them the pics I am posting here. They gave me an e-mail address, but never responded to my e-mail.

Shellac is suppose to last 2 weeks with out chipping. My manicure completely peeled off a few days later, so go figure. I eventually fixed the nails myself using regular nail polish since I didn't want to go back and be treated like an annoyance. What a waste of 54 dollars!    -