Rudsak

My overall rating

Bought two coats in the last four years from the Newmarket location. First leather coat button fell off, was repaired free of charge but they had the coat for so long I didn't get to enjoy it the last few months of winter. In 2012 bought the...   +

Bought two coats in the last four years from the Newmarket location. First leather coat button fell off, was repaired free of charge but they had the coat for so long I didn't get to enjoy it the last few months of winter. In 2012 bought the Gloria down coat. After three weeks the button from the sleeve snapped off. They raced it,but didn't have a proper Rudsak button so they put a different black button on it. Now this year wearing the same coat the Rudsak leather label with the button clip on the lower edge of the coat came off. Now I have to waste my time again to take the coat in for repair and who knows how long they will have my coat for repair. I think that any store that will not honor your money back tells me they do not have confident in the product. I think with the money they charge the quality is poor. I also have a purse which is ok except the inside flashlight broke. I have a rabbit fur ear muffs too but no problems with them but then again a rarely wear them. I defiantly will never purchase any of the Rudsak products again.    -